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after upgrading to the newest version 13.01 firefox i cannot play video on youtube and other website what should i do?

Posted

after upgrading to the newest version 13.0.1

I cannot open any videos in youtube and other website

I tried all the suggested solutions but none works

after upgrading to the newest version 13.0.1 I cannot open any videos in youtube and other website I tried all the suggested solutions but none works

Chosen solution

I would also review the following.Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!

Read this answer in context 4

Additional System Details

Installed Plug-ins

adobe flash real player etc

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

an error occured please try again later

Ryan 20 solutions 231 answers

What suggested solutions have you tried? Have you tried uninstalling and re-installing Adobe Flash Player?

What suggested solutions have you tried? Have you tried uninstalling and re-installing Adobe Flash Player?
Ryan 20 solutions 231 answers

Chosen Solution

I would also review the following.Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!

I would also review the following.Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin. In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles: [[Flash Plugin - Keep it up to date and troubleshoot problems]] [[Flash 11.3 crashes]] [[Flash 11.3 doesn't load video in Firefox]] Other, more technical information about these issues can be found under these Links: http://forums.adobe.com/thread/1018071?tstart=0 http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html Please tell us if this helped!
dr.forbush 0 solutions 1 answers

Is there anyway to fix this beside just using google chrome from now on?

Is there anyway to fix this beside just using google chrome from now on?
Chris Ilias
  • Moderator
118 solutions 1095 answers

The way to fix it is covered in the third link weather15 posted. :)

Here it is again:

https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox

The way to fix it is covered in the third link weather15 posted. :) Here it is again: https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox
ElCalidad1 0 solutions 2 answers

Helpful Reply

Folks... I have had this problem for weeks!... I could either view YouTube videos or listen to AOL radio on line. However, I could not do BOTH. I experienced the same problem with the Internet Explorer (IE) browser as well.

I tried many of the suggestions that are out there, including downgrading to a lower version of FlashPlayer, etc. I have RealPlayer. So, if you do too, this may work for you. Following is what worked for me.

I did not have to do any workarounds, i.e. I did not have to disable RealPlayer Browser Record Plug-in.

First, I made sure that I had the latest version of RealPlayer (15.0.5.109). I thought that I originally had the latest version -- apparently I did not. Here is what you do:

1. Open the RealPlayer application 2. In the left hand corner of the application (to the right of the RealPlayer icon), click on the downward arrow to access the drop-down menu 3. Select 'Check for Update' (If you do not have the latest update, there will be a box checked-off for the update. If you do, you are all set with the RealPlayer portion of this issue.) 4. Run the update like you would any other download


Next, I wend to the Adobe website to make sure that I had the latest Flash Player Plug-in. Again, I thought I had the latest version, which is Plug-in version 11.3.300.265. I downloaded this latest Flash Player from the Adobe website.

http://get.adobe.com/flashplayer/

Now I am "happy camper" as I can listen to AOL Radio on-line and watch YouTube videos without ANY workarounds using the Mozilla Firefox browser. I cannot say the same for the IE browser. However, my preference is the Mozilla Firefox browser.

And, I hope in the future, there is more cooperation/communication amongst software developers (Mozilla, Adobe and Realplayer) such that we users are not caught in the middle.

Good luck!... I hope this proves helpful for some of you.

Folks... I have had this problem for weeks!... I could either view YouTube videos or listen to AOL radio on line. However, I could not do BOTH. I experienced the same problem with the Internet Explorer (IE) browser as well. I tried many of the suggestions that are out there, including downgrading to a lower version of FlashPlayer, etc. I have RealPlayer. So, if you do too, this may work for you. Following is what worked for me. I did not have to do any workarounds, i.e. I did not have to disable RealPlayer Browser Record Plug-in. First, I made sure that I had the latest version of RealPlayer (15.0.5.109). I thought that I originally had the latest version -- apparently I did not. Here is what you do: 1. Open the RealPlayer application 2. In the left hand corner of the application (to the right of the RealPlayer icon), click on the downward arrow to access the drop-down menu 3. Select 'Check for Update' (If you do not have the latest update, there will be a box checked-off for the update. If you do, you are all set with the RealPlayer portion of this issue.) 4. Run the update like you would any other download Next, I wend to the Adobe website to make sure that I had the latest Flash Player Plug-in. Again, I thought I had the latest version, which is Plug-in version 11.3.300.265. I downloaded this latest Flash Player from the Adobe website. http://get.adobe.com/flashplayer/ Now I am "happy camper" as I can listen to AOL Radio on-line and watch YouTube videos without ANY workarounds using the Mozilla Firefox browser. I cannot say the same for the IE browser. However, my preference is the Mozilla Firefox browser. And, I hope in the future, there is more cooperation/communication amongst software developers (Mozilla, Adobe and Realplayer) such that we users are not caught in the middle. Good luck!... I hope this proves helpful for some of you.

Modified by ElCalidad1