X
Tap here to go to the mobile version of the site.

Support Forum

how do I stop about:blank popups?

Posted

Firefox has recently begun opening "New Tab" with a URL called about:blank. Since I've set up popup pages to open in tabs, the about:blank pages pop up in tabs. This happens every time I open FF; if I leave the browser open for several hours it will have several about:blank tabs opened. I've read that "about blank" popups have been associated with a virus or malware and that these tend to redirect users to other pages. However, I have run virus scans and spyware/malware scans and have come up empty and the about:blank popups don't redirect me anywhere else.

How can I stop about:blank popup pages? They're annoying as heck.

Firefox has recently begun opening "New Tab" with a URL called about:blank. Since I've set up popup pages to open in tabs, the about:blank pages pop up in tabs. This happens every time I open FF; if I leave the browser open for several hours it will have several about:blank tabs opened. I've read that "about blank" popups have been associated with a virus or malware and that these tend to redirect users to other pages. However, I have run virus scans and spyware/malware scans and have come up empty and the about:blank popups don't redirect me anywhere else. How can I stop about:blank popup pages? They're annoying as heck.

Additional System Details

This happened

Every time Firefox opened

This started when...

Two months ago

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:14.0) Gecko/20100101 Firefox/14.0

More Information

Page Info:
Untitled Page:
Address: about:blank
Type: text/html
Render Mode: Quirks mode
Encoding: UTF-8

dumdidadida 155 solutions 1440 answers

Hi,

Please check if this happens in a new profile. If the new profile is okay, you can Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

Hi, Please check if this happens in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. If the new profile is okay, you can [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] on the old (previous) profile via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information'''.
cor-el
  • Top 10 Contributor
  • Moderator
12302 solutions 113913 answers
See: *https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites