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I am able to log in to Yahoo mail but it keeps asking me for my password every 2 or 3 mins

Posted

I have Mac. Since I have updated to firefox 13.0.1 I have trouble with my yahoo mail. I am able to log in but it keeps asking me to type my password every 2 mins. the exact line is this below. " Sorry, your session has expired. To protect your account, you need to confirm your password periodically." I have contacted to Yahoo help but they said the firefox update problem. Would you know how to fix this problem? Thank you

Chosen solution

Dear jscher2000, Thank you for your solution. I altered my proxy setting in Firefox to "NO Proxy" then it seems fixed my annoying problem with yahoo mail. You have made my day !!! Thank you for you help, much appreciated  !!!!!! Noir9

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Additional System Details

Sites Affected

http://www.yahoo.com

Installed Plug-ins

Flash java

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

I have tried to contact 4 yahoo help person. They all suggested me to contact Firefox. They said the Firefox update problem. I have cleared my cache and my history has been set up as Never remember history as always from previous version (Fire fox) .

jscher2000
  • Top 10 Contributor
2378 solutions 21053 answers

Helpful Reply

There is a very long thread here in the forum on this problem.

One possible cause, at least on Windows, is your proxy settings. If you check this deeply buried dialog, you may be able to correct it:

Firefox > Preferences > Advanced > Network

Click the "Settings" button and choose either "No Proxy" or "Use System Settings" option, and OK the change. See whether that helps.

More suggestions here: https://support.mozilla.org/en-US/questions/928922#answer-339570

Chosen Solution

Dear jscher2000, Thank you for your solution. I altered my proxy setting in Firefox to "NO Proxy" then it seems fixed my annoying problem with yahoo mail. You have made my day !!! Thank you for you help, much appreciated  !!!!!! Noir9

Modified by Noir9

glam72 0 solutions 2 answers

Hi, I am having this same issue too. SO ANNOYING! I can't seem to find "preferences" in Windows though, which is strange. can someone help? thanks!

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96977 answers

Firefox > Preferences is the menu path for a Mac computer.

On Windows you can use Firefox > Options in you have the orange Firefox button or Tools > Options if the menu bar is visible.

glam72 0 solutions 2 answers

thank you! i switched to NO proxy...we'll see if that works!

billsima 0 solutions 2 answers

Thanks for your help! This appears to have worked for me!

Bill

rlarue6676 0 solutions 1 answers

I had the same problem and the No proxy setting appears to work. Thanks!!

cmorningforest 0 solutions 1 answers

Thank you - I did what you said on my Mac and it worked! Thanks so much. Chris

stephmelle 0 solutions 1 answers

So when I go to Firefox I can't find "preferences"! I am a techno-dummy! Where is it? yahoo is driving me crazy with reconfirming my password! Steph

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96977 answers

Press F10 if the menu bar is hidden on Windows and Linux or use "Firefox > Options"

billsima 0 solutions 2 answers

Helpful Reply

Hi stephmelle

I had to same problem and fixed it in this way and hopefully this will work for you as well. Start Firefox and then click on the following:

tools->settings->advanced->network tab->-settings button->then select the radio button labeled "No Proxy" then click OK OK and then restart FireFox and then your Yahoo email.

Good Luck!