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videos will not play in youtube or movie sites like crackle

  • 1 reply
  • 9 have this problem
  • 19 views
  • Last reply by philipp

tdone50
tdone50
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After firefox upgrade, sites that play video (you tube - crackle etc) will no longer work - error msg on you tube is website does not supply identifying information

After firefox upgrade, sites that play video (you tube - crackle etc) will no longer work - error msg on you tube is website does not supply identifying information

All Replies (1)

philipp
philipp
  • Moderator
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hello, i think this is caused by the update of adobe's flash plugin to version 11.3 which has caused problems viewing videos for many users. you can remove flash 11.3 from the windows control panel/programs section & downgrade to a prior version until adobe fixes those issues.