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No sound for Youtube using Firefox 13.0.1. Flash player and plugin installed. I have tried all instructions I found, but no solution so far. Can someone help ?

Posted

Flash videos without sound when using firefox. I have reinstalled plugins, flash player up to date. Sound is ok on IE 9. I cant listen to any Youtube videos using Firefox. I would like to keep Firefox as my main browser, but need to fix this problem. Can someone help me ?

Chosen solution

hello, unfortunately this seems to be a bug in adobes flash plugin 11.3 (IE & chrome get supplied with a different veriant of the plugin by adobe).

please refer to the following forum entry on how to handle the issue or report the problem with your system details to adobe.

http://forums.adobe.com/message/4483563

https://bugbase.adobe.com/index.cfm?event=bug&id=3210964

or you can downgrade to version 11.2 of the flash plugin, until adobe provides a fix for those issues, see Adobe Flash plugin has crashed - Prevent it from happening again

Read this answer in context 3

Additional System Details

Sites Affected

http://

Installed Plug-ins

Shockwave Flash 11.3.300.257 Shockwave for Director 11.6.5.635 VLC Web Plugin 2.0.0.0 Silverlight plugin 5.1.10411.0 Quicktime plugin 7.7.2 7.7.2.0 Microsoft Windows Media Player Ffox plugin 2.0.4024.1 ITunes Application Detector 1.0.1.1 Picasa / Java / Google plugins

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:13.0) Gecko/20100101 Firefox/13.0.1

More Information

MozillaFirefox911 0 solutions 129 answers

what are your mozilla sound options? are all drivers up to date? are you doing something wrong?

Question owner

Not sure if I correctly understood you "Mozilla Sound Option". Under Mixer, it is at the same sound level that every other application. Driver for SB Audigy and Unimodem half-duplex audio device are up to date. If I am doing something wrong, I don't know, hope not because I am just trying to play the video wit the same sound level it was a week ago. I also tried the Windows Fix It for possible errors, but it answers that no error was found and no correction is necessary. I just found the sound is not working on Google Chrome too (if that information helps), but it is still working on IE9.

philipp
  • Top 10 Contributor
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2042 solutions 8891 answers

Chosen Solution

hello, unfortunately this seems to be a bug in adobes flash plugin 11.3 (IE & chrome get supplied with a different veriant of the plugin by adobe).

please refer to the following forum entry on how to handle the issue or report the problem with your system details to adobe.

http://forums.adobe.com/message/4483563

https://bugbase.adobe.com/index.cfm?event=bug&id=3210964

or you can downgrade to version 11.2 of the flash plugin, until adobe provides a fix for those issues, see Adobe Flash plugin has crashed - Prevent it from happening again

Helpful Reply

Madperson, thank you for your post. I have downgraded to 11.2 (it was hard to find), but if finally solved the problem. Cant understand how Adobe distributes a new version without checking this kind of compatibility. I had to clean some registry's data to downgrade and had problems with the old version available in Adobe's site. Had to search a different source and it is working now. Thanks again !!!

DexterJohnson 0 solutions 1 answers

I have done everything suggested on these posts; I have uninstalled everything, updated to the newest versions of Firefox and Adobe, I have uninstalled all my old Java platforms and installed the newest Java...and every time I compare YouTube playback, IE works flawlessly and Firefox is horrible, choppy, distorted. I can't do any more, so it's time to quit and return to IE. What a shame. Blame Adobe, blame Java corruption...Firefox has to step up to the plate here!