Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

n.g.i.n.x.

  • 8 replies
  • 7 have this problem
  • 103 views
  • Last reply by leeflea

more options

When, using Firefox, I went to my home page (Yahoo) the page was blank, but at the top was a message in lower case letters: Welcome to n.g.i.n.x. It would not permit me to access my home page. I use Firefox 90% of the time -- but I switched icons and clicked on Internet Explorer, and everything was fine. But since I usually use Firefox, this n.g.i.n.x. is a real problem (although I have found a way around it. I am told that professionals call it "Engine X." What is Engine X? Is it malware? How do I get rid of it?

When, using Firefox, I went to my home page (Yahoo) the page was blank, but at the top was a message in lower case letters: Welcome to n.g.i.n.x. It would not permit me to access my home page. I use Firefox 90% of the time -- but I switched icons and clicked on Internet Explorer, and everything was fine. But since I usually use Firefox, this n.g.i.n.x. is a real problem (although I have found a way around it. I am told that professionals call it "Engine X." What is Engine X? Is it malware? How do I get rid of it?

Chosen solution

I think nginx is some software that runs on web servers, possibly including Yahoo's servers.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing this page, right-click and choose View Page Info > Security > "View Cookies"

In the search box at the top of the dialog, change the domain to yahoo.com to access your Yahoo cookies.

Then try reloading the page. Does that help?

Read this answer in context 👍 3

All Replies (8)

more options

Chosen Solution

I think nginx is some software that runs on web servers, possibly including Yahoo's servers.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing this page, right-click and choose View Page Info > Security > "View Cookies"

In the search box at the top of the dialog, change the domain to yahoo.com to access your Yahoo cookies.

Then try reloading the page. Does that help?

more options

You may already have received a reply -- I first replied in this space, but at the upper left I saw: "Helpful" and "Solved the Problem." I clicked "solved the problem" -- but when I came back to Post Reply, it had been wiped out. My reply is: Your reply was SUPER. In the other reply I said you were a genius (there is no doubt in my mind). I also mentioned that I had tried an "Ask an Expert" site, and there were a lot of "views," but no one could answer. Thanks again. Your answer solved the problem.

more options

Thanks for your reply. I'll do as you instructed the next time. Leeflea

more options

Thank you. I'll do as you suggested. Leeflea

more options

I have this same problem with nascar.com. I read another article on this same subject from a link provided by another person that this is a virus. It gave instructions about how to get rid of it on internet explorer, but not firefox. It was a bit complicated for me and if anyone can tell me how to get rid of it in simple terms if it is a virus, I would appreciate it.

more options

thank you so much. As I've often said, I'm a R.N. and can take of the sickest of the sick but when it comes to these things. I'm a fool. I might have to get my installer out of call Support Plus by Att. The practically know me by my first name now since I've had to phone them so often. Ok. I'll attempt to do as you instructed but won't promise but I'll get back to you whether I gate a rope to myself or get some Jack Daniel's out and get drunk. Leeflea.

more options

About a week ago I got the same problem from "Engine X," which most corporate IT people are familiar with. It happened the same way -- I clicked on to my desktop icon for Firefox and got the same empty site with "Welcome to n.g.i.n.x" at the top. I had mentioned the previous time to someone, and was told to put my pointer (arrow) in the empty space and double-click. I did it and my (Firefox) home page came on instantly.

more options

Woollcott, thanks. That is one of the most simple things I've ever heard of when it comes to computers. Thanks again and I'll certainly try it. Leeflea.