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Odd icon suddenly appearing between address bar and Search engine

Posted

An odd icon suddenly appeared between address bar and Search engine.. It looks just like a "balloon" for a carton character. Can't figure out the source or meaning. Thank you in advance.

An odd icon suddenly appeared between address bar and Search engine.. It looks just like a "balloon" for a carton character. Can't figure out the source or meaning. Thank you in advance.

Chosen solution

After much surfing and still no icon; I gathered it was Bucksbee, "monitoring activity to point you in the directions of coupons." So I did have a Bucksbee extension; disabled it to see if that was it and it went straight to uninstall et viola' icon gone.

Thanks everyone

Peter

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Additional System Details

Installed Plug-ins

Not sure

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1533 solutions 10697 answers

Is it possibly Skype?

Try typing "About:addons" (without quotes) into your address bar, and press enter. If you go to the Extensions side, so you have any Skype, or other unknown addons there?

Is it possibly Skype? Try typing "About:addons" (without quotes) into your address bar, and press enter. If you go to the Extensions side, so you have any Skype, or other unknown addons there?
cor-el
  • Top 10 Contributor
  • Moderator
17517 solutions 158410 answers

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB). ---- *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

Thank you Cor el. I've attached a screen shot with a black arrow pointing to the icon in question. Thank you!

Thank you Cor el. I've attached a screen shot with a black arrow pointing to the icon in question. Thank you!

Question owner

Dear TD,

     Did as you suggested but I did not see it. However, it's a cool short cut and one I'll remember; thank you.
Dear TD, Did as you suggested but I did not see it. However, it's a cool short cut and one I'll remember; thank you.
cor-el
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17517 solutions 158410 answers

Does that icon have a tooltip that allow to identify it?

Do you still see that icon in Save mode?

  • Help > Restart with Add-ons Disabled

If it doesn't show in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

If that didn't help then check the plugins.

Does that icon have a tooltip that allow to identify it? Do you still see that icon in Save mode? *Help > Restart with Add-ons Disabled *https://support.mozilla.org/kb/Safe+Mode *http://kb.mozillazine.org/Safe_Mode If it doesn't show in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears. *Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes If that didn't help then check the plugins. *https://support.mozilla.org/kb/Troubleshooting+plugins

Modified by cor-el

Question owner

If you mean by tool tip; placing the cursor over it to get an ID; no. That's the first thing I did. I'll try to restart with add on disabled as soon as I take come of some things. Thank you .

If you mean by tool tip; placing the cursor over it to get an ID; no. That's the first thing I did. I'll try to restart with add on disabled as soon as I take come of some things. Thank you .
alan_r 127 solutions 1451 answers

cor-el's tooltip suggestion just beat me.

Hovering the cursor over every icon on my toolbars gives a name or description. I presume you have tried that.

'''cor-el''''s tooltip suggestion just beat me. Hovering the cursor over every icon on my toolbars gives a name or description. I presume you have tried that.
alan_r 127 solutions 1451 answers

Beaten twice. We really need some more advice as to your set-up - plug-ins, extensions, third-party toolbars. Have you clicked on the "bubble"?

Beaten twice. We really need some more advice as to your set-up - plug-ins, extensions, third-party toolbars. Have you clicked on the "bubble"?

Question owner

Hello,

    Yes, left click nothing. Right click usual menu bar, Navigation toolbar check, Bookmark Toolbar, check, Add on Bar; (nothing unusual in it), tabs on top, and Customize. Nothing in Customize. I did notice my wireless mouse dysfunctioning with copy, paste, doing its own thing when I'm trying to highlight. Perplexing isn't it? I have IE Win 7 and only use Firefox. 350 free GB space. If that matters. Thank you AR
Hello, Yes, left click nothing. Right click usual menu bar, Navigation toolbar check, Bookmark Toolbar, check, Add on Bar; (nothing unusual in it), tabs on top, and Customize. Nothing in Customize. I did notice my wireless mouse dysfunctioning with copy, paste, doing its own thing when I'm trying to highlight. Perplexing isn't it? I have IE Win 7 and only use Firefox. 350 free GB space. If that matters. Thank you AR

Question owner

RE: Wireless Mouse; may be time for a new battery. :-D

RE: Wireless Mouse; may be time for a new battery. :-D

Question owner

Dear Cor El,

    Restarted with addons disabled and it did not appear. Very blah but better than being safe than sorry..I did go into uninstall nothing there. I also went into All Programs but nothing there and only a third have icons. 

Thanks, Peter

Dear Cor El, Restarted with addons disabled and it did not appear. Very blah but better than being safe than sorry..I did go into uninstall nothing there. I also went into All Programs but nothing there and only a third have icons. Thanks, Peter
cor-el
  • Top 10 Contributor
  • Moderator
17517 solutions 158410 answers

Can you post an extension list?

Did you try to disable all extensions and then start normally?

Can you post an extension list? * Help > Troubleshooting Information *https://support.mozilla.org/kb/Using+the+Troubleshooting+Information+page Did you try to disable all extensions and then start normally?

Question owner

Icon identified: https://s3.amazonaws.com/toolbarbuilder.freecause.com/notification_skins/freecause_gray/notification/information_tooltip_top.png

I went back to normal view; left clicked and box came up with below. Now left clicking does nothing. However, I copied it first: Notification Controls 'Show: Notifications enabled Hide: Notifications appear only in buttons'

Do you think it's Malware? I've attached a copy of what popped up when I was able to get the left click to work.

Peter

Icon identified: https://s3.amazonaws.com/toolbarbuilder.freecause.com/notification_skins/freecause_gray/notification/information_tooltip_top.png I went back to normal view; left clicked and box came up with below. Now left clicking does nothing. However, I copied it first: '''Notification Controls''' ''''''Show: Notifications enabled Hide: Notifications appear only in buttons'''''' Do you think it's Malware? I've attached a copy of what popped up when I was able to get the left click to work. Peter
cor-el
  • Top 10 Contributor
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17517 solutions 158410 answers

Did you try to find out which extension is adding that icon?

Did you try to find out which extension is adding that icon?

Question owner

Dear Cor El,

    I've checked Add-Ons then extensions. No hint by description or icon.

Peter

Dear Cor El, I've checked Add-Ons then extensions. No hint by description or icon. Peter

Question owner

Cor El,

    I also reviewed "Get Add-ons"; with no success by description or icon.
Cor El, I also reviewed "Get Add-ons"; with no success by description or icon.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1533 solutions 10697 answers

What you should start doing then is go in, disable your extensions one by one, and restart Firefox between each extension. Once the icon goes away, you'll know the last one you disabled is the extension causing the icon to appear.

What you should start doing then is go in, disable your extensions one by one, and restart Firefox between each extension. Once the icon goes away, you'll know the last one you disabled is the extension causing the icon to appear.
jscher2000
  • Top 10 Contributor
8757 solutions 71654 answers

If you want to paste a list of your Extensions here, there is a table you can copy from under Help > Troubleshooting Information. It will look a bit ugly in your post, but it should be possible to see which ones you have with a little squinting.

If you want to paste a list of your Extensions here, there is a table you can copy from under Help > Troubleshooting Information. It will look a bit ugly in your post, but it should be possible to see which ones you have with a little squinting.

Question owner

Thanks TD: I just went into disable extensions at FF support. A window popped up "The may void your warranty." Oh well; thanks for trying guys; I'll keep trying to figure it out.

Peter

Thanks TD: I just went into disable extensions at FF support. A window popped up "The may void your warranty." Oh well; thanks for trying guys; I'll keep trying to figure it out. Peter

Question owner

Thank you; here you go:

Bucksbee Loyalty Plugin - Air Installer 1.300.422 true {003e1c8f-ebd6-f074-7551-4b31c0f547ec}
DownloadHelper 4.9.7 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Force-TLS 3.0.0 true forcetls@sid.stamm
I Want This 0.80.43 true crossriderapp2258@crossrider.com
McAfee SiteAdvisor 3.4.1.195 false {4ED1F68A-5463-4931-9384-8FFF5ED91D92}
Panda Security Toolbar 2.0 false {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4}
Thank you; here you go: <br /> <br /> <pre><nowiki>Bucksbee Loyalty Plugin - Air Installer 1.300.422 true {003e1c8f-ebd6-f074-7551-4b31c0f547ec} DownloadHelper 4.9.7 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Force-TLS 3.0.0 true forcetls@sid.stamm I Want This 0.80.43 true crossriderapp2258@crossrider.com McAfee SiteAdvisor 3.4.1.195 false {4ED1F68A-5463-4931-9384-8FFF5ED91D92} Panda Security Toolbar 2.0 false {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} </nowiki></pre>

Modified by cor-el