Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashing constantly I did everything help!

  • 2 replies
  • 5 have this problem
  • 2 views
  • Last reply by tajtas

more options

Here is the log


AdapterDeviceID: 0x9712 AdapterVendorID: 0x1002 Add-ons: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:2.0.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0 AvailablePageFile: 5311258624 AvailablePhysicalMemory: 1703079936 AvailableVirtualMemory: 3795730432 BuildID: 20120420145725 CrashTime: 1338252282 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1338251939 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9712, AdapterSubsysID: 1664103c, AdapterDriverVersion: 8.801.1.2000 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 235 StartupTime: 1338252076 SystemMemoryUsePercentage: 57 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: http://us.mg5.mail.yahoo.com/neo/launch?.rand=0mgcer1ftdp8d Vendor: Mozilla Version: 12.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about

It honestly crashed about 10 times trying to make this forum

Here is the log AdapterDeviceID: 0x9712 AdapterVendorID: 0x1002 Add-ons: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:2.0.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0 AvailablePageFile: 5311258624 AvailablePhysicalMemory: 1703079936 AvailableVirtualMemory: 3795730432 BuildID: 20120420145725 CrashTime: 1338252282 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1338251939 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9712, AdapterSubsysID: 1664103c, AdapterDriverVersion: 8.801.1.2000 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 235 StartupTime: 1338252076 SystemMemoryUsePercentage: 57 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: http://us.mg5.mail.yahoo.com/neo/launch?.rand=0mgcer1ftdp8d Vendor: Mozilla Version: 12.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll This report also contains technical information about It honestly crashed about 10 times trying to make this forum

All Replies (2)

more options

What you posted are the details of your setup that are send to the Mozilla server as part of the crash rapport.

See:

If you have submitted crash reports then please post the IDs of one or more crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

more options

sorry here there are

bp-e6249901-c741-4a70-8281-947e02120529
bp-ca3c5aab-8653-49cb-8961-5f1302120529
bp-fd3a719a-cd37-443a-ae20-151cd2120529
bp-0c1c0ca8-0a83-4cb8-a2b6-187182120529
bp-32a9907f-ee20-49dc-85e1-5596a2120529

there are more if you want me to post

Modified by cor-el