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Firefox crashes

Posted

MZ crashes on start, even in when starting in safe mode

Additional System Details

Crash ID

bp-fbb73d2d-f91b-4bdd-9b9a-a0b2f2120429

Installed Plug-ins

Shockwave Flash 11.2.202.233 Java Embedding Plugin 1.6.0.31

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Win64; x64; Trident/5.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C; Tablet PC 2.0; .NET4.0E)

More Information

Did most (all?) suggested trouble shooting steps

cor-el
  • Top 10 Contributor
  • Moderator
10784 solutions 97065 answers

See:


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: