
Firefox crashes
Firefox crashes in startup. I tried all of the steps in the firefox crashes article but i can't figure out whats wrong
All Replies (2)
so do a firefox startup in safe mode and see if the problem persists.If it doesnot persists then some add ons or plugins may be the problem. http://support.mozilla.org/en-US/kb/Safe%20Mode
Looks like a malware infection (@ fvv0mk7r.dll@0x5a82)
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked