Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 10 crashes when I try to print a page from nytimes.com save-to-file pdf

  • 12 replies
  • 13 have this problem
  • 2 views
  • Last reply by Hasan

more options

I've saved-to-file as pdf hundreds of pages from nytimes.com. Beginning with firefox 10 firefox crashes. I can save-to-file as ps format, but the saved file is either blank or partial. I load opera now to do this.

Modified by RandomTroll

All Replies (12)

more options
more options

What are you talking about? Firefox exits on its own recognizance, 'Mozilla Crash Reporter' starts and tells me that Firefox has crashed. By the way, it happens on this page as well. I just tried it.

more options

Your Crash Report is https://crash-stats.mozilla.com/report/index/443a57b4-bea0-4857-b863-6d98b2120206

The Extensions section in your Crash Report shows that you were using some extensions your Firefox Crashed. Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Modified by Hasan

more options

I tested in in safe mode. It still crashes. Running on Fedora 16 X86_64. I just submitted the appropiate bug report again.

Modified by spenneb

more options

-> Update Firefox to the latest version 10.0.1

Check and tell if its working.

more options

@spenneb,

Please ask a new question and provide the requested information.

https://support.mozilla.org/en-US/questions/new

more options

I removed all plugins and extensions and upgraded to 10.0.1. The crash still happens

bp-b4793a03-5040-42d1-8b3f-b634f2120213

more options

Note on "Save as Type": I don't think you can (correctly) Save a File in any file format if that file-type is not provided in the "Save as Type" drop-down file-types list.

I just tried to save a webpage as pdf file from nytimes.com by specifying the .pdf suffix to the filename but (obviously) it didn't open and showed me:

  • Error Message1 (screenshot1) when i tried to open it in Firefox using File Menu -> Open
  • Error Message2 (screenshot2) when i tried to open it using Adobe Reader.

Is Firefox Crashing when you try to print a simple webpage ??

Modified by Hasan

more options

Yes Firefox is crashing when printing any web page. Even this page.

Modified by spenneb

more options
more options

Well, Firefox 10.0.1 works. I now filed a bug report with the fedora team responsible for my firefox package. https://bugzilla.redhat.com/show_bug.cgi?id=789879 Thanks for your support.

more options

Good of you to file the bug and glad to hear its working with 10.0.1.

Modified by Hasan