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My Yahoo chat doesn't work anymore since the latest upgrade. Why??

Posted

Ever since the upgrade, my yahoo chat won't work on my pc. I can't get the chat windows to pop up. I can see someone is trying to chat with me, but no window. I'm not the only one this is happening to. I have a friend who has gone through the same thing. We've both tried uninstalling and reinstalling to no avail. Please fix this particular issue as we both prefer firefox over internet explorer, but our chat works fine in IE. Thanks!

Chosen solution

Hi,

When in Yahoo, please try changing the Messenger options in Yahoo between Window and Tab. Also do a Ctrl + F5 refresh of the page if necessary.

Read this answer in context 5

Additional System Details

Sites Affected

http://

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET4.0C; BRI/2)

More Information

Vivek 310 solutions 2084 answers

Chosen Solution

Hi,

When in Yahoo, please try changing the Messenger options in Yahoo between Window and Tab. Also do a Ctrl + F5 refresh of the page if necessary.

Helpful Reply

Thanks!!! Everything seems to be working now!!!

Vivek 310 solutions 2084 answers

You are welcome :)

lostindustrial 0 solutions 1 answers

I have switched to tabs and also tried refreshing via the instructions above. Nothing seems to work. Any other suggestions?

What happens is that my tab flashes that I have a message and also I can see the message tab flashing in yahoo, but when I switch over to the tab it loads and loads and loads and never finishes loading. I x out of the tabs but every time I re-open my browser they come back.

help?!

Vivek 310 solutions 2084 answers

Hi lostindustrial,

Please check if this happens in Safe Mode.

bdnao02 0 solutions 1 answers

I tried the Messenger Options but it still not working. Exactly what options should be checked? FYI, my iExplorer Yahoo messenger/chat still works.

Modified by bdnao02

Vivek 310 solutions 2084 answers

Hi,

Please also see this. You may have to try a Ctrl + F5 refresh after each change.

AliceWyman
  • Top 25 Contributor
  • Moderator
190 solutions 1962 answers

This bug will be fixed in the next major Firefox release (Fx10) which is due on January 31. See Latest Firefox issues under "Yahoo Messenger in Yahoo Mail doesn't work" and the related article discussion.

P.S. Since the thread owner has marked the issue as "solved" I'm locking this thread. If anyone has other questions please start a new thread.

Modified by AliceWyman