Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks lost, restore doesn't work (backup files exist), library empty, power outage this morning, HELP.

  • 1 reply
  • 2 have this problem
  • 155 views
  • Last reply by cor-el

more options

power outage this morning... don't know if Firefox was open

Now bookmarks gone

library totally empty

backup restore yields message: "Unable to process the backup file"

cannot save new bookmarks

Modified by frogspit

All Replies (1)

more options

Chosen Solution