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Firefox crashes when upgraded from 8.x to 9.0.1

Posted

As I wrote above, FF crashes yesterday, maybe 10 times in 12hours. Those are just random and can't identify some rule.

I did FF fresh installation couple of times and problem stil persists. I sent 6 crash reports, but because I have reinstalled new version don't have crash ids.

Any tips for solving this?

As I wrote above, FF crashes yesterday, maybe 10 times in 12hours. Those are just random and can't identify some rule. I did FF fresh installation couple of times and problem stil persists. I sent 6 crash reports, but because I have reinstalled new version don't have crash ids. Any tips for solving this?

Modified by _korso_

Additional System Details

Crash ID

bp-4bf8d222-cefc-45cd-82bd-fc1dd2111229

Installed Plug-ins

Firebug 1.9b5 and FlashBlock

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.63 Safari/535.7

More Information

Matt_G
  • Administrator
  • Moderator
365 solutions 1860 answers

Hi _korso_.

Have you looked at this article with a list of latest issues for 9.0.1? There is some information in there on crashes. You should also take a look at the article Firefox crashes - Troubleshoot, prevent and get help fixing crashes. There is a lot of good troubleshooting information in there. I would also suggest starting Firefox in Safe Mode to see if it still crashes. If it doesn't crash in Safe Mode, you should look at Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Hopefully this helps!

Hi _korso_. Have you looked at [https://support.mozilla.com/en-US/kb/latest-firefox-issues#w_firefox-crashes-on-startup this article] with a list of latest issues for 9.0.1? There is some information in there on crashes. You should also take a look at the article [[Firefox crashes]]. There is a lot of good troubleshooting information in there. I would also suggest starting Firefox in Safe Mode to see if it still crashes. If it doesn't crash in Safe Mode, you should look at [[Troubleshooting extensions and themes]]. Hopefully this helps!

Helpful Reply

Thanks for answer. I tried your troubleshooting guide but still nothing. I've just updated ticket with crash id.

One thing which I didn't try is to disable FireBug 1.9b5. Maybe this is the problem.

Thanks for answer. I tried your troubleshooting guide but still nothing. I've just updated ticket with crash id. One thing which I didn't try is to disable FireBug 1.9b5. Maybe this is the problem.
cor-el
  • Top 10 Contributor
  • Moderator
15674 solutions 141769 answers

Helpful Reply

You can try to disable the JIT compiler (prefs: javascript.options.methodjit.*).

See:

You can try to disable the JIT compiler (prefs: javascript.options.methodjit.*). See: *http://kb.mozillazine.org/Firefox_crashes

Question owner

Thanks.

I do some testing here and when I disable FB 1.9b5 FF works normal - no crashes. But I didn't have more time to test it. Also I saw this topic https://groups.google.com/forum/#!topic/firebug/TdJH10agbqU. Basically, same problem as mine.

Anyway, I'll check final FireBug 1.9 when comes out in early january to confirm is it FB related. So for now FF runs normal as I described above. If also I experience some more crashes I'll tell you (and also disable JIT compiler opts as you suggested me).

Thanks. I do some testing here and when I disable FB 1.9b5 FF works normal - no crashes. But I didn't have more time to test it. Also I saw this topic https://groups.google.com/forum/#!topic/firebug/TdJH10agbqU. Basically, same problem as mine. Anyway, I'll check final FireBug 1.9 when comes out in early january to confirm is it FB related. So for now FF runs normal as I described above. If also I experience some more crashes I'll tell you (and also disable JIT compiler opts as you suggested me).