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I keep downloading Firefox 8.0 onto my computer but it still shows that I am running 3.5.6 (something like that). How do I get the downloads to actually install and then run?

john-pent replied
skaiser

I keep downloading Firefox updates of 8.0 but it says I am still using 3.56 (something like that). How do I actually install the Firefox updates and then run them? They are downloaded but apparently they are not running. How do I make them run?

My current version of Firefox continues to (not responding) when I try navigating and it is very frustrating. I am ready to uninstall Firefox and go back to Explorer. Help.

I keep downloading Firefox updates of 8.0 but it says I am still using 3.56 (something like that). How do I actually install the Firefox updates and then run them? They are downloaded but apparently they are not running. How do I make them run? My current version of Firefox continues to (not responding) when I try navigating and it is very frustrating. I am ready to uninstall Firefox and go back to Explorer. Help.

All Replies (1)

found a fix... had this today.

I deleted FirefoxExtensionsSetup within this folder:

HD/Applications/Adobe Contribute CS5.1/SupportFiles/FireFoxExtension

Then Firefox worked.

Good luck to all... delete at your own risk.