Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Outlook express help file tells me to down load "mk:@MSITStore:C:\WINDOWS\help\mscoe.c..." it says that type is Firefox Document; is this a safe item of soft ware to down load. There is a similar statement from internet explorer help file.

  • No replies
  • 2 have this problem
  • 1 view
doyle1
doyle1
more options

My outlook express will not allow me to print the email message it only prints the email headings. When I tried the help file of oe it tells me to download file named 'cool_mail. htm', type 'Firefox Document, 17.8KB', from 'mk:@MSITStore:C:\WINDOWS\help\msoe.c...'. A similar sort of message appears if I click on the help file of Windows Internet Exlorer. Are these genuine useful files or scams to be avoided?

My outlook express will not allow me to print the email message it only prints the email headings. When I tried the help file of oe it tells me to download file named 'cool_mail. htm', type 'Firefox Document, 17.8KB', from 'mk:@MSITStore:C:\WINDOWS\help\msoe.c...'. A similar sort of message appears if I click on the help file of Windows Internet Exlorer. Are these genuine useful files or scams to be avoided?