Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I just installed Firefox 8 on a desktop machine that had FF7 on it, running Win XP Professional. It crashes immediately on opening, even in safe mode.

I have the same problem on a laptop, with the same story. This email and crash ID comes from the desktop.

I'm running Chrome to do this and can't access Firefox Info. So I've added results from msinfo32

I just installed Firefox 8 on a desktop machine that had FF7 on it, running Win XP Professional. It crashes immediately on opening, even in safe mode. I have the same problem on a laptop, with the same story. This email and crash ID comes from the desktop. I'm running Chrome to do this and can't access Firefox Info. So I've added results from msinfo32

Chosen solution

That is a problem with Roboform.

You can try to update to Roboform 7.6.2

  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform
Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

That is a problem with Roboform.

You can try to update to Roboform 7.6.2

  • bug 691271 RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform