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How do I temporarily disable web filtering software? I'm getting a message: The problems you are experiencing are most likely the result of Web filtering software, firewalls, popup blockers or ad blocking software.

  • 2 replies
  • 208 have this problem
  • 7 views
  • Last reply by cor-el

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I keep getting this message when trying to navigate in myverizon: The problems you are experiencing are most likely the result of Web filtering software, firewalls, popup blockers or ad blocking software.

You may resolve this issue by visiting your browser's website and searching for instructions on temporarily disabling Web filtering software, firewalls, popup blockers, and/or ad blocking software. You may also use another computer.

I keep getting this message when trying to navigate in myverizon: The problems you are experiencing are most likely the result of Web filtering software, firewalls, popup blockers or ad blocking software. You may resolve this issue by visiting your browser's website and searching for instructions on temporarily disabling Web filtering software, firewalls, popup blockers, and/or ad blocking software. You may also use another computer.

All Replies (2)

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What is the url of the page you have difficulty at, and were you signed in.

Did you have to allow any pages to be redirected along the way.

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Which problems are you experiencing if you visit that website?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"