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Firefox crashes

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My mozilla firefox keep crashed when I opened it even on safe mode, even though i had already re-installed it for a several times, patched up the application, including delete all my custom settings. It hasn't been fixing my problems since then. All I remembered i had this issue when mozilla remind me to find another compatible add-on replacing Microsoft Net.2.0, and when i agree, your application kept loading while attempting to install the correct one, that suits (compatible) add-on. My mates in office had the same problems, it's going to be massive, and our admin doesn't have the solution.

My mozilla firefox keep crashed when I opened it even on safe mode, even though i had already re-installed it for a several times, patched up the application, including delete all my custom settings. It hasn't been fixing my problems since then. All I remembered i had this issue when mozilla remind me to find another compatible add-on replacing Microsoft Net.2.0, and when i agree, your application kept loading while attempting to install the correct one, that suits (compatible) add-on. My mates in office had the same problems, it's going to be massive, and our admin doesn't have the solution.

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Your crashreport is
https://crash-stats.mozilla.com/report/index/aefdb112-6133-4568-b62c-31e3b2111009
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.