Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my exclusion of a web site in pop-up blocker settings disappear when I close Firefox?

  • 3 replies
  • 3 have this problem
  • 48 views
  • Last reply by pderas

more options

Every time I go to my online bank site I have to reenter the site address of the bill paying portion of the site, which is a pop-up window, in Tools/Options/Content/Block Pop-up Windows/Exceptions, because my previous entry has disappeared from the list of exceptions.

Is there any way to save it when I close Firefox?

Chosen solution

What are you clearing when Firefox closes?

Tools > Options -> Privacy --> History = Clear history when Firefox closes - hit the Exceptions button = what do you have set there?

Site preferences - is what you shouldn't be be clearing

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

What are you clearing when Firefox closes?

Tools > Options -> Privacy --> History = Clear history when Firefox closes - hit the Exceptions button = what do you have set there?

Site preferences - is what you shouldn't be be clearing

more options

Thanks! I'll try that

more options

It works!

Thanks a bunch.