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Why does my exclusion of a web site in pop-up blocker settings disappear when I close Firefox?

  • 3 replies
  • 3 have this problem
  • 25 views
  • Last reply by pderas

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Every time I go to my online bank site I have to reenter the site address of the bill paying portion of the site, which is a pop-up window, in Tools/Options/Content/Block Pop-up Windows/Exceptions, because my previous entry has disappeared from the list of exceptions.

Is there any way to save it when I close Firefox?

Every time I go to my online bank site I have to reenter the site address of the bill paying portion of the site, which is a pop-up window, in Tools/Options/Content/Block Pop-up Windows/Exceptions, because my previous entry has disappeared from the list of exceptions. Is there any way to save it when I close Firefox?

Chosen solution

What are you clearing when Firefox closes?

Tools > Options -> Privacy --> History = Clear history when Firefox closes - hit the Exceptions button = what do you have set there?

Site preferences - is what you shouldn't be be clearing

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Chosen Solution

What are you clearing when Firefox closes?

Tools > Options -> Privacy --> History = Clear history when Firefox closes - hit the Exceptions button = what do you have set there?

Site preferences - is what you shouldn't be be clearing

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Thanks! I'll try that

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It works!

Thanks a bunch.