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latest download completed but no prompt to drag to ap

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

francdixon
francdixon
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my existing firefox told me to update; stage (1) download to 6.0.2 was completed; stage (2) I waited but no prompt appeared to drag icon to 

                application folder;

I am still stuck with version I can't use. I may have selected the wrong file system but I can't get your question back. I have a macBook OSX Leopard.

my existing firefox told me to update; stage (1) download to 6.0.2 was completed; stage (2) I waited but no prompt appeared to drag icon to application folder; I am still stuck with version I can't use. I may have selected the wrong file system but I can't get your question back. I have a macBook OSX Leopard.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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