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Paypal returns 400 Bad Request notice: Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Posted

Here is the following line of the bad request notice:

Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=GHTVLUGh5zG6ks5hQWppXUzKMtAShup_fASN8YQad3cnqeDew0f_tkIm3U_5XpNp-wxqAdKqenee2IrN; cookie_check=yes; consumer_display=USER_HOMEPAGE%3d2%26USER_TARGETPAGE%3d0%26USER_FILTER_CHOICE%3d7%26BALANCE_MODULE_STATE%3d1%26GIFT_BALANCE_MODULE_STATE%3d1%26LAST_SELECTED_ALIAS_ID%3d0;

< removed excessive cookie data - c>

Wow! I never saw the whole notice.

This started happening right after Firefox automatically updated itself to 6.0.1.

I depend on Paypal to run my business. not being able to access the site is a huge problem.

Please help.

Thank you,

~ David

Modified by cor-el

Chosen solution

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 31

Additional System Details

Sites Affected

http://paypal.com

Installed Plug-ins

  • Gecko Media Player 0.9.9.2Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
  • Version: 1.8.0.0
  • Google Talk Plugin Video Accelerator version:0.1.43.5
  • Shockwave Flash 10.3 r183

Application

  • User Agent: Mozilla/5.0 (X11; Linux i686; rv:6.0.1) Gecko/20100101 Firefox/6.0.1

More Information

Here is the notice I receive when trying to access Paypal.com :
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=GHTVLUGh5zG6ks5hQWppXUzKMtAShup_fASN8YQad3cnqeDew0f_tkIm3U_5XpNp-wxqAdKqenee2IrN; cookie_check=yes; consumer_display=USER_HOMEPAGE%3d2%26USER_TARGETPAGE%3d0%26USER_FILTER_CHOICE%3d7%26BALANCE_MODULE_STATE%3d1%26GIFT_BALANCE_MODULE_STATE%3d1%26LAST_SELECTED_ALIAS_ID%3d0; navlns=0.0; login_email=powerlinker%40rvguru.com; upct=7; LANG=en_US%3bUS; INSIDE_SEARCH_PARAMS=2%3bUS%3ben_US%3bAmerica%2fLos_Angeles; s_pers=%20s_favsn_paypalglobal_1%3D8380839977833%7C1598915550080%3B%20gpv_c43%3Dmf%253Asm%253Aoverview%7C1314905096065%3B%20gpv_events%3Devent2%7C1314905096072%3B; qzEHJNXWEv49JLf5WP_uDZ_-fGO=8lAtEH_-gOJY4uqV4QjqrSvWKSiIUq5ZWMRz_YioUpADppMszR0Wy_HNJBShrRe-t5S-soNix5a_WDnvMcgupRvZTc1D6vrmx1Zxw0; BS-4bMC2MqFSsLpP26xJsq3yChO=owVdf-cHbJEV046Ks8sFjqKbvOskW0kYRIPNWEYaCtiPD20IpfD7j40-LqHgmjxC1no2-W; Apache=10.191.114.13.1285620014096075; 3tgj_m4qG_miZ9jcKUkxX0QuE8u=DWyd7H_-ONwyp2NSQ_rfjwNJAe5L-JGL3DAi97OUfAx6Q2_ZlhEKFCmQh7mtFOHGjU0DTG; DH4puLeRqX6BpunfdurQO8Swi28=mNuKQa7XCrtee8jQbb0w2izeIoja53NgUb1hxCi1c4Rz-xXRSO3QCAeKVnLJRPOCHNfOlwIrYdTh2dbIT8Cu39GhV9GBFaT7ZBMuKW; 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s_sess=%20s_f19%3D0%3B%20s_f17a%3D0%3B%20s_cc%3Dtrue%3B%20tr_p1%3Dmf%253Asm%253Aoverview~%255B3%255D%3B%20s_ppv%3D73%3B%20v31%3DD%253DpageName%3B%20SC_LINKS%3Dmf%253Asm%253Aoverview%255E%255EAll%2520account%2520activity%255E%255Emf%253Asm%253Aoverview%2520%257C%2520All%2520account%2520activity%255E%255E%3B%20s_sq%3Dpaypalglobal%253D%252526pid%25253Dmf%2525253Asm%2525253Aoverview%252526pidt%25253D1%252526oid%25253Dhttps%2525253A%2525252F%2525252Fpaypalmanager.paypal.com%2525252Freskinning.do%2525253FreskinEx

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

Chosen Solution

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Question owner

Thank you Cor-el! It seemed to do the trick

~ David :-}>

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

You're welcome

Newidea 0 solutions 1 answers

Thank you cor-el: The second suggestion worked after I restarted Firefox!