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Firefox is refreshing all pages of one website only and adding # to end of URL - what may be causing this?

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

JTweedie
JTweedie
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In my workplace, I am using Firefox version 5.0.1 on Windows XP. When accessing any pages on the following website http://www.sqa.org.uk (this is my workplace's website), the pages refresh approximately every 30 seconds to a minute, and a # sign gets added to the end of the URL in the address bar.

This doesn't happen on any other websites, but it also doesn't happen with any colleagues who also have the same version of Firefox. I've disabled extensions, had Firefox removed then reinstalled, but the problem just keeps occurring.

Have you any ideas?

In my workplace, I am using Firefox version 5.0.1 on Windows XP. When accessing any pages on the following website http://www.sqa.org.uk (this is my workplace's website), the pages refresh approximately every 30 seconds to a minute, and a # sign gets added to the end of the URL in the address bar. This doesn't happen on any other websites, but it also doesn't happen with any colleagues who also have the same version of Firefox. I've disabled extensions, had Firefox removed then reinstalled, but the problem just keeps occurring. Have you any ideas?

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

JTweedie
JTweedie Question owner
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Thanks very much - clearing the cookies helped, I don't know why I didn't think of that. :)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You're welcome.

May have been a problem with a JavaScript