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How can I uninstall FoxTab -- disabling and deleting it under add-ons does NOT get rid of this malware!

Posted

FoxTab is malware. It snuck into my browser through an audio converter. Following the directions for deleting an add-on in Firefox doesn't get rid of it -- meaning, I've deleted the add-on, but it's still there when I open Firefox. So -- what else needs to be done to get rid of FoxTab?

Additional System Details

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • 1.9.0042.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • eMusic DLM 4.1.3.2
  • Shockwave Flash 10.3 r181
  • iTunes Detector Plug-in
  • DivX Web Player version 1.4.2.7
  • npdivxplayerplugin
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • 4.0.60531.0
  • Office Live Update v1.5
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96601 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Question owner

Thanks -- I'll give that a try.