Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I am having a problem with a couple of web sites specifically pgatour.com and pga.com. When I go to these pages the page will load but once the page has loaded it redirect to the following: http://search.yahoo.com/web?fr=slv502-msgr.


I have uninstalled and reinstalled Firefox and still having the problem, this problem presented itself after updating my router and identifying the network to my laptop Additionally I have tried these pages with IE9 and my son has tried them with Google chrome on his laptop which is here in the house also. I have tried accessing these pages via Facebook, Twitter, the Yahoo Search Bar and the address bar history. Occasionally the the pgatour.com page will stay but if I navigate away and come back to the page the problem occurs again.

Modified by ngavalas

Additional System Details

Sites Affected

http://www.pga.com/home and http://www.pgatour.com/

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:
  • Version
  • Zylom Plugin
  • npdnu
  • npdnupdater2
  • getplusplusadobe16263
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.6
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • Yahoo Application State Plugin version
  • 4.0.60531.0
  • Office Live Update v1.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers


  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:5.0.1) Gecko/20100101 Firefox/5.0.1

More Information

Question owner

I may have resolved this problem. In my case the problem was associated with a setting associated with the Yahoo Toolbar (Version: Basic Preferences. I identified the possible solution when I opened Firefox and tried to load the pgatour.com page from the address/awesome bar. When used the pull down arrow to look at the available addresses I saw the pgatour.com address along with the following address: http://us.search.yahoo.com/404handler?src=toolbar&fr=slv502-msgr&type=&url=http%3A%2F ... (additional data in the address not shown). I then opened the toolbar settings and found the following Basic Preference checked/enable: Enable the 404 Assistant. I removed the check to disable this feature of the toolbar and closed the toolbar settings page. I then navigated to the two pages I was having the problem with and found this action resolved the problem. The solution was verified by re-enabling the toolbar preference and trying to navigate to the pages in question, the problem returned after the preference was enabled. I again disabled this preference and was able to navigate to the pages in question with no problems.