Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Firefox 3.6.2 on my Mac. There are newer ones - 4 & 5. How come when I search for updates, I get the message that there are none?

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Hasan

more options

I installed the latest version of 1Password 3.6.5 but its extension is incompatible with Firefox 3.6.2. It wants Firefox 4 or 5. The 1Password extension does work, however, on my Safari 5.1 browser. I want 1Password on both browsers but Firefox is preventing this due to inability to automatically update to Firefox 4 or 5. That option is checked in the Firefox preferences.

I installed the latest version of 1Password 3.6.5 but its extension is incompatible with Firefox 3.6.2. It wants Firefox 4 or 5. The 1Password extension does work, however, on my Safari 5.1 browser. I want 1Password on both browsers but Firefox is preventing this due to inability to automatically update to Firefox 4 or 5. That option is checked in the Firefox preferences.

Chosen solution

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

OR you can go to this site. It will offer the latest version for your platform:

http://www.mozilla.com/en-US/firefox/central/

Check and tell if its working.