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can't open firefox after updating to the lastest vesrion, it states Firefox can't establish a connection to the server at www.mozilla.com.

  • 2 replies
  • 85 have this problem
  • 6 views
  • Last reply by nickole

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I cant connect to Firefox. this only started after i updated to the latest version on the 7th of July. have been on Firefox for 3 years. Unable to connect



         Firefox can't establish a connection to the server at www.mozilla.com.
       



 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
I cant connect to Firefox. this only started after i updated to the latest version on the 7th of July. have been on Firefox for 3 years. Unable to connect Firefox can't establish a connection to the server at www.mozilla.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (2)

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Remove Firefox from the Firewall menu and then let it redetect it. See this article: Configure firewalls so that Firefox can access the Internet

If the problem persists, do the following please.

  1. Click the orange Firefox button, go to Options | Options | Advanced.

  2. Click the Network tab and then click the Settings button.

  3. Checkmark the option called "No Proxy" and then click OK/OK.


If this suggestion fixes the problem for you, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

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did that and it's still not working!