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Firefox 5 craches when loading any website, even in safe mode

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  • 4 have this problem
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  • Last reply by Xircal

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Every time after I opening Firefox 5, if I don't enter any links its works. but few second after I entered a link and firefox begins to load it, Firefox is not responding to anything. this problems happens even when I open Firefox in safe mode. I don't know anything more about it, ther is no message about crach, there is no reports in about:crashes, its just hanging every time.

Every time after I opening Firefox 5, if I don't enter any links its works. but few second after I entered a link and firefox begins to load it, Firefox is not responding to anything. this problems happens even when I open Firefox in safe mode. I don't know anything more about it, ther is no message about crach, there is no reports in about:crashes, its just hanging every time.

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Please read the Troubleshoot and diagnose Firefox problems article to try and narrow down the cause.