Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Will not open, small box scree only. Something flashes to & from icon.

more options

Messg from firefox stated "this is embarassing" & stated I may have something open. Unable to open firefox since. Very small home page will open at bottom of screen but can do nothing but close it. Something will flash from there very quicky to the right is I click on the screen. Flashes back when I click on small screen again. Tried uninstallin firefox and reinstalling it - nothing changed. Unable to open firefox.

Messg from firefox stated "this is embarassing" & stated I may have something open. Unable to open firefox since. Very small home page will open at bottom of screen but can do nothing but close it. Something will flash from there very quicky to the right is I click on the screen. Flashes back when I click on small screen again. Tried uninstallin firefox and reinstalling it - nothing changed. Unable to open firefox.

All Replies (1)

more options

Firefox's window might be off screen. That is not supposed to happen, but has been reported before.

You could try starting up Firefox with the following page which has a script to reposition to window:

http://dev.jeffersonscher.com/resize.html

Copy that URL, then close all Firefox windows. Click the Windows 7 start "orb" and paste the URL into the search box. Then press Enter. Does the page appear? If so, try closing Firefox normally and then restarting to see whether that position is remembered.