Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot open Email since downloading firefox5

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Svetlana

more options

Downloaded 5 when prompted yesterday and now I am left with extremely slow loadin home page and cannot use Email it says (you have undefined mails)but does not give me the Inbox,New Mail options.I am having to use Internet explorer again.

Downloaded 5 when prompted yesterday and now I am left with extremely slow loadin home page and cannot use Email it says (you have undefined mails)but does not give me the Inbox,New Mail options.I am having to use Internet explorer again.

All Replies (1)

more options

This seems to be an issue with the website. Please try to "fake" your useragent string with this extension:

https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/

Set it to Firefox 4's string and see if it works. Thank you.