Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

We’ve made the tough decision to shut down Monitor Plus on December 17, 2025. This means the data broker scan and automated removal service will no longer be available for Monitor Plus and Privacy Protection Plan customers. For more information, see the article Monitor Plus is shutting down – what you need to know.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have downloaded latest protection, but the urgent warning to upgrade is still on when I reopen Mozilla, saying I am not protected.

suekask@gmail.com
suekask@gmail.com
more options

URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!

THIS IS WHAT I GET AS A WARNING EVEN AFTER I HAVE UPGRADED THE FREE VERSION 5

URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! THIS IS WHAT I GET AS A WARNING EVEN AFTER I HAVE UPGRADED THE FREE VERSION 5

All Replies (1)

the-edmeister
the-edmeister
more options

https://support.mozilla.com/en-US/kb/websites+or+add-ons+incorrectly+report+incompatible+browser