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I can't update Firefox due to not having certain permissions to access some of the items. Please help!

  • 1 reply
  • 6 have this problem
  • 4 views
  • Last reply by cor-el

kate_seely
kate_seely
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I tried to update Firefox 3.0.15 to a newer version (I believe it's 4.0.1) and all the downloading went fine, but when I went to drag Firefox into the applications folder (using Mac OS X 10.6.7) it said that the operation couldn't be performed because I don't have permission to access some of the items. I shut down, did everything over again, and it still had the same problem.

Can someone help? I don't want to get hacked into.

I tried to update Firefox 3.0.15 to a newer version (I believe it's 4.0.1) and all the downloading went fine, but when I went to drag Firefox into the applications folder (using Mac OS X 10.6.7) it said that the operation couldn't be performed because I don't have permission to access some of the items. I shut down, did everything over again, and it still had the same problem. Can someone help? I don't want to get hacked into.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.