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When I try to install new firefox by dragging it into applications, I get a message that I don't have permissioin to access some of the items. What doers this mean and how can I get past it?

Posted

First it tells me an older item exists then it tells me I don't have permission.

First it tells me an older item exists then it tells me I don't have permission.

Additional System Details

This happened

Every time Firefox opened

This started when...

When I tried to install 10.4.0

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.2 r152
  • Java Plug-In 2 for NPAPI Browsers
  • Version 1.9.2.1599
  • Google Talk Plugin Video Accelerator version:0.1.43.4
  • 4.0.60129.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Contribute Plug-inInbrowser Editor Plug-in
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • iPhoto6
  • Office Live Update v1.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17521 solutions 158429 answers

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox program and save the DMG file to the desktop * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html * Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html * Trash the current Firefox application to do a clean (re-)install * Install the new version that you have downloaded Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Question owner

Followed your instructions, and it worked! Thank you.

Followed your instructions, and it worked! Thank you.
cor-el
  • Top 10 Contributor
  • Moderator
17521 solutions 158429 answers

You're welcome

You're welcome