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firefox downloader is not working

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  • 6 have this problem
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  • Last reply by Xircal

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After the download of a file, it dose not show up in download page to activate installation. Please advise.

After the download of a file, it dose not show up in download page to activate installation. Please advise.

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Please click Help | Check For Updates.

If that doesn't work, please do the following.

  1. Click this direct download link to download the latest version: Download Firefox 4.0.1 The file looks the same as the one you see in the screenshot.

  2. Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  3. Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  4. Finally run the installation file you downloaded to the desktop earlier.

Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


After you complete the installation, please go to the Plugins Check page and update where necessary.

Modified by Xircal