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Cannot download; am told many not have appropriate permission

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  • 31 have this problem
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  • Last reply by cor-el

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Had been Firefox subscriber for many years, but somehow lost access. Cannot reinstall after many tries. Get message: Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access them. Pls advise.

Had been Firefox subscriber for many years, but somehow lost access. Cannot reinstall after many tries. Get message: Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access them. Pls advise.

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Make sure that you first save the Firefox installer to the desktop and then start the installation with a double click on that file.