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I no longer see the padlock sign when on https sites. Why? And is the web page secure?

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  • 31 have this problem
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  • Last reply by Andy.c

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When making payments etc on https sites I used to get a padlock symbol on the address line or bottom right hand corner tool bar. This was a symbol I had been told to check for to ensure the page is secure. I no longer see the padlock symbol on https sites since I upgraded to Firefox 4? On the tool bar at the top all I get is the golden star for book marking a page and nothing on the bottom tool bar.Why? And is the page still secure?

When making payments etc on https sites I used to get a padlock symbol on the address line or bottom right hand corner tool bar. This was a symbol I had been told to check for to ensure the page is secure. I no longer see the padlock symbol on https sites since I upgraded to Firefox 4? On the tool bar at the top all I get is the golden star for book marking a page and nothing on the bottom tool bar.Why? And is the page still secure?

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The padlock has been replaced by the site identity button, for details on using it see https://support.mozilla.com/kb/Site+Identity+Button

If you want to add a padlock icon to the location bar, you can use the Padlock add-on - https://addons.mozilla.org/firefox/addon/padlock-icon/

Modified by Andy.c