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shows BNZ site as unsafe suddenly

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When I try and access my online banking site firefox is showing the BNZ site as unsafe. I have been using online banking with BNZ for years and this has only just happened I need to do my online banking urgently what can I do please???

When I try and access my online banking site firefox is showing the BNZ site as unsafe. I have been using online banking with BNZ for years and this has only just happened I need to do my online banking urgently what can I do please???

All Replies (6)

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I don't see any problem in Firefox 4, accessing from California.

It looks as though they got a new SSL certificate on 4/30/2011. It was signed by a VeriSign certificate issued in 2006, so you shouldn't need an update for Firefox to consider it valid.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

2. If needed, delete the site's cookies

right-click the page, choose View Page Info > Security > "View Cookies"

Then reload.

Does that help?

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If you mean the text that you see if you click the How do I tell if my connection to a website is secure? when you use http://www.bnz.co.nz/personal-banking then that is OK. Firefox can only display identity information if there is a secure (https) connection.

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Thank you SO much it has solved my problem straight away. What a genius. Thanks again you are a gem.

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Fantastic thanks

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You're welcome

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Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.