Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Pop up windows appear when using RP Data but the window is empty IE no data is displayed. How can I fix this?

  • 2 replies
  • 13 have this problem
  • 21 views
  • Last reply by jis3073

jis3073
jis3073
more options

The real estate information web site, RP Data, has a mapping feature that should display a site map of the property being searched in a pop up window and it is this particular pop up that doesn't work; other pop ups work EG Google Street View.

Please note that this is a members only web site.

Any thoughts or assistance would be greatly appreciated.

regards John

The real estate information web site, RP Data, has a mapping feature that should display a site map of the property being searched in a pop up window and it is this particular pop up that doesn't work; other pop ups work EG Google Street View. Please note that this is a members only web site. Any thoughts or assistance would be greatly appreciated. regards John

All Replies (2)

dol-9982
dol-9982
more options

Hi John,

I am an employee at RP Data and have the solution to your problem.

The mapping feature requires a free Java plugin for your browser. Please navigate to http://java.com/en/ and click on the 'Free Java Download' link. Once installed close and reopen your web browser before loggin into RP Data and loading the map.

If you run into any problems please contact our support team on 1300 734 318 who will be more than happy to assist you. Alternatively you can launch a support web chat feature via the rpdata.com website.

Kind Regards,

Daniel

jis3073
jis3073 Question owner
more options

Many thanks Daniel, that's fixed it.

regards John