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when I click the ff icon it doesn't do anything...will not start

Firefox
blueskye0707 replied
blueskye0707
blueskye0707

Firefox will not work at all when I click the icon. I tried to reinstall and didn't work. There are no error messages.

Firefox will not work at all when I click the icon. I tried to reinstall and didn't work. There are no error messages.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Chosen Solution

You could try starting Firefox in Safe Mode. This is a diagnostic mode you can use to test whether Firefox runs normally when your add-ons are temporarily disabled. You also can use it to make permanent changes.

For more information about Firefox's Safe Mode (not to be confused with Windows' Safe Mode), see: Safe Mode. Be careful not to "reset" anything permanently if you haven't backed up. To back up Firefox, see Backing up your information.

Any luck?

blueskye0707
blueskye0707 Question owner

Oh my goodness thank you soooo much!!!! :)