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On Firefox 4.0 when I try to play a video I get "You need to upgrade your Adobe Flash Player to watch this video." But Adobe Flash 10.1.102.64 is already installed, and it is the only version I have. Furthermore, all videos work fine in IE.

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  • Last reply by Xircal

btiffany
btiffany
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Firefox apparently does not see that a high enough version of Adobe Flash is already installed (there is no lower version). Other apps are able to run Flash without any problems.

Firefox apparently does not see that a high enough version of Adobe Flash is already installed (there is no lower version). Other apps are able to run Flash without any problems.

Chosen solution

The current Flash player for Firefox is 10.2.159.1 which fixed a Zero Day exploit in the previous version, see: Adobe releases security update for Flash Player.

What I suggest you do is to go to http://kb2.adobe.com/cps/141/tn_14157.html and download Adobe's Flash uninstaller and run that (close Firefox first). Then go to http://get.adobe.com/flashplayer/ to get the current version.

The uninstaller will also uninstall it from IE8, so you'll have to use that to download and install it again I'm afraid. That's because the Firefox version doesn't include the ActiveX control which is necessary to run Flash in IE8.

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Xircal
Xircal
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Chosen Solution

The current Flash player for Firefox is 10.2.159.1 which fixed a Zero Day exploit in the previous version, see: Adobe releases security update for Flash Player.

What I suggest you do is to go to http://kb2.adobe.com/cps/141/tn_14157.html and download Adobe's Flash uninstaller and run that (close Firefox first). Then go to http://get.adobe.com/flashplayer/ to get the current version.

The uninstaller will also uninstall it from IE8, so you'll have to use that to download and install it again I'm afraid. That's because the Firefox version doesn't include the ActiveX control which is necessary to run Flash in IE8.

btiffany
btiffany Question owner
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Thanks -- that did the trick. I hadn't realized there was a difference between the Flash player plugin (needed by Firefox) and Flash ActiveX (needed by IE8). Now both are installed, and videos are working on both IE8 and Firefox. (I had to temporarily make IE8 the default browser again to install Flash ActiveX.)

Xircal
Xircal
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You're welcome.

Could you please click the "Solved" button to take your post out of the loop?

Thanks.