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My Bookmarks aren't working, even after following many troubleshooting recommendations, other than the one where I'd loose my, possibly already lost, bookmarks and how can I get them back?

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  • Last reply by cor-el

AnnDPillion
AnnDPillion
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I am on a iMac using Firefox 3.6.3, and my "Bookmarks" are not working properly after my last upgrade. When I go to "Organize Bookmarks" the boxes for name, tags, visit date, etc. are blank and the arrows are gray. Just in case my Bookmarks are hidden, I tried to restore them by going to the Library window. However Firefox did not ask me "to save the bookmark backup to a folder" on my hard drive as stated in your article "Restoring bookmark backups" 2.2.) Number 4 of the same article tells me how "to restore one of the listed backups" and when I tried this I was told Firefox is "unable to process the backup file." I also tried to go to "Choose File" from the Restore Menu (instead of automatic backup) and clicked on Applications and then Firefox just to see what would happen and was told applications is an "unsupported file type". Also, FYI Torbutton is not installed on my iMac. I don't want to "Create a new places database" without knowing that my Bookmarks are in fact backed up, especially since I received the above message. I was wondering if should uninstall the 3.6.3 and just go back to the 3.6.2. It seems that Firefox updates have a history of wreaking havoc on the older programs. Do you recommend waiting to update until I have gotten feed back as to problems it creates?

I am on a iMac using Firefox 3.6.3, and my "Bookmarks" are not working properly after my last upgrade. When I go to "Organize Bookmarks" the boxes for name, tags, visit date, etc. are blank and the arrows are gray. Just in case my Bookmarks are hidden, I tried to restore them by going to the Library window. However Firefox did not ask me "to save the bookmark backup to a folder" on my hard drive as stated in your article "Restoring bookmark backups" 2.2.) Number 4 of the same article tells me how "to restore one of the listed backups" and when I tried this I was told Firefox is "unable to process the backup file." I also tried to go to "Choose File" from the Restore Menu (instead of automatic backup) and clicked on Applications and then Firefox just to see what would happen and was told applications is an "unsupported file type". Also, FYI Torbutton is not installed on my iMac. I don't want to "Create a new places database" without knowing that my Bookmarks are in fact backed up, especially since I received the above message. I was wondering if should uninstall the 3.6.3 and just go back to the 3.6.2. It seems that Firefox updates have a history of wreaking havoc on the older programs. Do you recommend waiting to update until I have gotten feed back as to problems it creates?

All Replies (1)

cor-el
cor-el
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This can be a problem with the file places.sqlite that stores the bookmarks and the history.