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Firefox seems not to be supporting new BBC radio player. Safari is ok with it.

Posted

I am a frequent user of BBC radio via the net. The BBC has re-vamped its player and this afternoon [01 04 11] I tried listening to Radio 7 and then Radio 4 to check. The listening panel showed up but there was no sound either on listen live or on 'listen again'. I am now listening to R7 live via Safari.

I have not had problems before with Firefox and the BBC

I am a frequent user of BBC radio via the net. The BBC has re-vamped its player and this afternoon [01 04 11] I tried listening to Radio 7 and then Radio 4 to check. The listening panel showed up but there was no sound either on listen live or on 'listen again'. I am now listening to R7 live via Safari. I have not had problems before with Firefox and the BBC

Chosen solution

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

Read this answer in context 17

Additional System Details

Sites Affected

http://http://www.bbc.co.uk/radio7/

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • iPhoto6
  • Plugin to display scores created with Harmony Assistant or Melody Assistant
  • 2.0.30523
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • RealPlayer Plugin
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Java Plug-In 2 for NPAPI Browsers
  • Shockwave Flash 10.2 r152

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-GB; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16

More Information

robine 1 solutions 1 answers

Chosen Solution

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

I had this problem too, but fixed it. In my case I was using the Flashblock extension. Adding bbc.co.uk to the whitelist resolved the problem. Maybe you people are using some kind of Adobe Flash filtering? Pls leave a comment as to whether or not this is the case.

Question owner

That was exactly the problem. I have been using Flashblock for a long time and never had to use the 'white list' before. Many thanks.

That was exactly the problem. I have been using Flashblock for a long time and never had to use the 'white list' before. Many thanks.
mqmr 0 solutions 1 answers

I tried adding bbc.co.uk to my whitelist, but it didn't work. I still see no progress bar in the new BBC Radioplayer (pop-up bpx) and there is no sound.

I tried adding bbc.co.uk to my whitelist, but it didn't work. I still see no progress bar in the new BBC Radioplayer (pop-up bpx) and there is no sound.

Modified by mqmr

vas222 0 solutions 2 answers

Try to clear the cache and cookies and restart firefox. It worked for me. I had the same problem on a Windows Vista system running FF 4.0.1.

Try to clear the cache and cookies and restart firefox. It worked for me. I had the same problem on a Windows Vista system running FF 4.0.1.