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Simple Pass Identity Protection (finger print software) not working with Firefox 4.0 but did with 3.6.

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  • 11 have this problem
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  • Last reply by TonyE

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We have a Windows 7 HP Pavilion laptop that has a fingerprint reader. Whenever we went to a website that was for logging into an account the protection software would pop-up and ask if I wanted to add for fingerprint access if it had not yet been added OR if it was already stored, I could scan my fingerprint and it would enter the password and login id for me. This is no longer occurring with 4.0.

We have a Windows 7 HP Pavilion laptop that has a fingerprint reader. Whenever we went to a website that was for logging into an account the protection software would pop-up and ask if I wanted to add for fingerprint access if it had not yet been added OR if it was already stored, I could scan my fingerprint and it would enter the password and login id for me. This is no longer occurring with 4.0.

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The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388