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I have firefox 4.0 on a mac and yet even your site claims I have 3.6. What can be done to fix this?

Posted

I upgraded from firefox 3.6.3 to firefox 4.0. For some reason the user agent value has not changed. This causes servers out there like google/etc. to claim I am out of date. Even the firefox educated guess is *wrong*. This is very annoying.

I upgraded from firefox 3.6.3 to firefox 4.0. For some reason the user agent value has not changed. This causes servers out there like google/etc. to claim I am out of date. Even the firefox educated guess is *wrong*. This is very annoying.

Additional System Details

This happened

Every time Firefox opened

This started when...

after I upgraded

Installed Plug-ins

  • iPhoto6
  • DivX Web Player version 1.4.0.233
  • NPVeohVersion plugin
  • Office Live Update v1.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • 4.0.51204.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Java Plug-In 2 for NPAPI Browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.2 r153

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/3.6.3 GoogleToolbarFF

More Information

Name
Firefox
Version
4.0
User Agent
Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/3.6.3 GoogleToolbarFF
Profile Directory
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
McAfee SiteAdvisor
28.0
true
{1650a312-02bc-40ee-977e-83f158701739}
Google Toolbar for Firefox
7.0.20100326M
false
{3112ca9c-de6d-4884-a869-9855de68056c}
No-Referer
1.3.2
false
{e806da17-8400-4b6b-9c34-1bb4fe84aedc}
samfind Bookmarks Bar
2.2.1
true
sam@samfind.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
1
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
https://mail.google.com/mail/
browser.startup.homepage_override.buildID
20110318052756
browser.startup.homepage_override.mstone
rv:2.0
browser.tabs.warnOnClose
false
browser.tabs.warnOnOpen
false
dom.disable_open_during_load
false
extensions.lastAppVersion
4.0
general.useragent.override
Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/3.6.3 GoogleToolbarFF
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
network.protocol-handler.external.mailto
false
network.security.ports.banned
8118,8123,9050,9051
places.database.lastMaintenance
1301448391
places.history.enabled
false
places.history.expiration.transient_current_max_pages
32212
places.last_vacuum
1297137804
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUgQ29tcHV0ZXIvL0RURCBQTElT…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
true
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size
1
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.clearOnShutdown.offlineApps
true
privacy.item.cookies
true
privacy.item.offlineApps
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.crl.autoupdate.dayCnt.Terms of use at https://www.thawte.com/cps (c)06
1
security.crl.autoupdate.dayCnt.VeriSign Trust Network
1
security.crl.autoupdate.dayCnt.VeriSign Trust Network SGC
1
security.crl.autoupdate.enable.Terms of use at https://www.thawte.com/cps (c)06
true
security.crl.autoupdate.enable.VeriSign Trust Network
true
security.crl.autoupdate.enable.VeriSign Trust Network SGC
true
security.crl.autoupdate.errCount.Terms of use at https://www.thawte.com/cps (c)06
0
security.crl.autoupdate.errCount.VeriSign Trust Network
0
security.crl.autoupdate.errCount.VeriSign Trust Network SGC
0
security.crl.autoupdate.errDetail.Terms of use at https://www.thawte.com/cps (c)06
Download of the CRL failed due to Network problems.
security.crl.autoupdate.errDetail.VeriSign Trust Network SGC
Download of the CRL failed due to Network problems.
security.crl.autoupdate.freqCnt.Terms of use at https://www.thawte.com/cps (c)06
1
security.crl.autoupdate.freqCnt.VeriSign Trust Network
1
security.crl.autoupdate.freqCnt.VeriSign Trust Network SGC
1
security.crl.autoupdate.nextInstant.Terms of use at https://www.thawte.com/cps (c)06
5/5/08 10:01:07 AM
security.crl.autoupdate.nextInstant.VeriSign Trust Network
5/3/08 10:00:50 AM
security.crl.autoupdate.nextInstant.VeriSign Trust Network SGC
5/5/08 10:01:06 AM
security.crl.autoupdate.timingType.Terms of use at https://www.thawte.com/cps (c)06
1
security.crl.autoupdate.timingType.VeriSign Trust Network
1
security.crl.autoupdate.timingType.VeriSign Trust Network SGC
1
security.crl.autoupdate.url.Terms of use at https://www.thawte.com/cps (c)06
security.crl.autoupdate.url.VeriSign Trust Network
security.crl.autoupdate.url.VeriSign Trust Network SGC
security.disable_button.openCertManager
false
security.warn_entering_weak
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
0x24000,0x20400
Vendor ID
0000
Device ID
0000
Adapter RAM
Adapter Drivers
Driver Version
Driver Date
Direct2D Enabled
false
DirectWrite Enabled
false
WebGL Renderer
Intel Inc. -- Intel GMA 950 OpenGL Engine -- 1.4 APPLE-1.6.26
GPU Accelerated Windows
0/1
Name
Firefox
Version
4.0
User Agent
Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/3.6.3 GoogleToolbarFF
Profile Directory
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
McAfee SiteAdvisor28.0true{1650a312-02bc-40ee-977e-83f158701739}Google Toolbar for Firefox7.0.20100326Mfalse{3112ca9c-de6d-4884-a869-9855de68056c}No-Referer1.3.2false{e806da17-8400-4b6b-9c34-1bb4fe84aedc}samfind Bookmarks Bar2.2.1truesam@samfind.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar0browser.history_expire_days.mirror180browser.history_expire_days_min1browser.places.importBookmarksHTMLfalsebrowser.places.importDefaultsfalsebrowser.places.leftPaneFolderId-1browser.places.migratePostDataAnnotationsfalsebrowser.places.smartBookmarksVersion2browser.places.updateRecentTagsUrifalsebrowser.startup.homepagehttps://mail.google.com/mail/browser.startup.homepage_override.buildID20110318052756browser.startup.homepage_override.mstonerv:2.0browser.tabs.warnOnClosefalsebrowser.tabs.warnOnOpenfalsedom.disable_open_during_loadfalseextensions.lastAppVersion4.0general.useragent.overrideMozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/3.6.3 GoogleToolbarFFnetwork.cookie.lifetimePolicy2network.cookie.prefsMigratedtruenetwork.protocol-handler.external.mailtofalsenetwork.security.ports.banned8118,8123,9050,9051places.database.lastMaintenance1301448391places.history.enabledfalseplaces.history.expiration.transient_current_max_pages32212places.last_vacuum1297137804print.macosx.pagesetup-2PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUgQ29tcHV0ZXIvL0RURCBQTElT…print.print_bgcolorfalseprint.print_bgimagesfalseprint.print_commandprint.print_downloadfontstrueprint.print_evenpagestrueprint.print_in_colortrueprint.print_margin_bottom0.5print.print_margin_left0.5print.print_margin_right0.5print.print_margin_top0.5print.print_oddpagestrueprint.print_orientation0print.print_pagedelay500print.print_paper_data0print.print_paper_height 11.00print.print_paper_size1print.print_paper_size_type1print.print_paper_size_unit0print.print_paper_width 8.50print.print_printerprint.print_reversedfalseprint.print_scaling 1.00print.print_shrink_to_fittrueprint.print_to_filefalseprint.print_unwriteable_margin_bottom56print.print_unwriteable_margin_left25print.print_unwriteable_margin_right25print.print_unwriteable_margin_top25privacy.clearOnShutdown.offlineAppstrueprivacy.item.cookiestrueprivacy.item.offlineAppstrueprivacy.sanitize.migrateFx3Prefstrueprivacy.sanitize.promptOnSanitizefalseprivacy.sanitize.sanitizeOnShutdowntrueprivacy.sanitize.timeSpan0security.crl.autoupdate.dayCnt.Terms of use at https://www.thawte.com/cps (c)061security.crl.autoupdate.dayCnt.VeriSign Trust Network1security.crl.autoupdate.dayCnt.VeriSign Trust Network SGC1security.crl.autoupdate.enable.Terms of use at https://www.thawte.com/cps (c)06truesecurity.crl.autoupdate.enable.VeriSign Trust Networktruesecurity.crl.autoupdate.enable.VeriSign Trust Network SGCtruesecurity.crl.autoupdate.errCount.Terms of use at https://www.thawte.com/cps (c)060security.crl.autoupdate.errCount.VeriSign Trust Network0security.crl.autoupdate.errCount.VeriSign Trust Network SGC0security.crl.autoupdate.errDetail.Terms of use at https://www.thawte.com/cps (c)06Download of the CRL failed due to Network problems.security.crl.autoupdate.errDetail.VeriSign Trust Network SGCDownload of the CRL failed due to Network problems.security.crl.autoupdate.freqCnt.Terms of use at https://www.thawte.com/cps (c)061security.crl.autoupdate.freqCnt.VeriSign Trust Network1security.crl.autoupdate.freqCnt.VeriSign Trust Network SGC1security.crl.autoupdate.nextInstant.Terms of use at https://www.thawte.com/cps (c)065/5/08 10:01:07 AMsecurity.crl.autoupdate.nextInstant.VeriSign Trust Network5/3/08 10:00:50 AMsecurity.crl.autoupdate.nextInstant.VeriSign Trust Network SGC5/5/08 10:01:06 AMsecurity.crl.autoupdate.timingType.Terms of use at https://www.thawte.com/cps (c)061security.crl.autoupdate.timingType.VeriSign Trust Network1security.crl.autoupdate.timingType.VeriSign Trust Network SGC1security.crl.autoupdate.url.Terms of use at https://www.thawte.com/cps (c)06security.crl.autoupdate.url.VeriSign Trust Networksecurity.crl.autoupdate.url.VeriSign Trust Network SGCsecurity.disable_button.openCertManagerfalsesecurity.warn_entering_weakfalsesecurity.warn_viewing_mixedfalse
Graphics
Adapter Description0x24000,0x20400Vendor ID0000Device ID0000Adapter RAMAdapter DriversDriver VersionDriver DateDirect2D EnabledfalseDirectWrite EnabledfalseWebGL RendererIntel Inc. -- Intel GMA 950 OpenGL Engine -- 1.4 APPLE-1.6.26GPU Accelerated Windows0/1

cor-el
  • Top 10 Contributor
  • Moderator
17536 solutions 158571 answers

Your More system details list shows that you override the user agent to Firefox/3.6.3 (rv:1.8.1.16 is from Firefox/2.0.0.16)

general.useragent.override

Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/3.6.3 GoogleToolbarFF

See:

Your More system details list shows that you override the user agent to Firefox/3.6.3 (rv:1.8.1.16 is from Firefox/2.0.0.16) general.useragent.override Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1.16) Gecko/20080702 Firefox/3.6.3 GoogleToolbarFF See: * [[Web sites or add-ons incorrectly report incompatible browser]]

Modified by cor-el

Question owner

Thank you. That is the problem. What I don't know and need to know however is how to fix it. How do I get rid of the 3.6.3 override?

Thank you. That is the problem. What I don't know and need to know however is how to fix it. How do I get rid of the 3.6.3 override?