why does the firefox browser show information that is not normal
when i first use ff in the am, all appears okay; however in the early afternoon the screen doesn't show the information in the same format, it appears strange with out info as it is suppose to be. It is a little hard to explain exactly what is happening but it happens every day. Even if I close & reopen the browser.
Chosen solution
Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
See also:
- Websites look wrong or appear differently than they should
- http://kb.mozillazine.org/Websites_look_wrong
All Replies (7)
Can you upload a screenshot of the problem?
no I can't show a screen shot, but the graphics appear all messed up. I called aol & the said reload the page , which sometimes works on the main screen but not on the portfolio screen. I never get this using internet explorer??
It's difficult to try and troubleshoot a problem if we cannot see what you can. The graphics appear messed up doesn't really provide much of a clue I'm afraid.
I tried to add screen shot using FF & IE but was not successful, Thanks for trying I guess I will stick with IE8
Chosen Solution
Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
See also:
I tried that also & still no luck, the discription of my problem is that the graphic on the page are wrong & it appears to only be with aol main screen & portfolio screens. when i contacted aol, they stated that if i reload the page it would be ok, however it's not. So as I said above I'll stick with IE8.>thanks for the reply anyway. I just refreshed the main screen of aol & it corrected appeared,however the portfolio screen is still messed up. This is a very strange problem??
dear cor-el, clearing the cache does the trick, but must be done every day or whenever the problem appears, Great suggestion, Thanks so much for the help.