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Firefox 4 not starting, unable to complete support instructions

  • 2 replies
  • 55 have this problem
  • 8 views
  • Last reply by mayekk

skomlos
skomlos
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I walked through all the steps on the Mozilla support page, but Firefox 4 will not open. It launches (I can end the process in task manager) but then when I go to relaunch, nothing happens. It runs again in Task Manager, but no windows open. I can't disable extensions per the instructions, help!!!

I walked through all the steps on the Mozilla support page, but Firefox 4 will not open. It launches (I can end the process in task manager) but then when I go to relaunch, nothing happens. It runs again in Task Manager, but no windows open. I can't disable extensions per the instructions, help!!!

All Replies (2)

mickquel
mickquel
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i had this problem so i tried to do all sorts of stuffs. now its fine. so here's what i did. i simply uninstall firefox and ticked the checkbox in the uninstallation wizard that says something like erase history, bookmarks, etc. and then re-install firefox. hope i help.

mayekk
mayekk
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i tried complete re-install with no luck :/

my problem:

https://support.mozilla.com/en-US/questions/811296