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Firefox 4 freezing all the time.

Posted

Can someone please help me? Firefox freezes on my computer all the time. As in every few seconds it will freeze, and I can't figure out what is causing this problem. I've had it on other browsers to a lesser degree. I've had this problem with Firefox since version 2.5. I'm getting a little sick of it.

Additional System Details

This happened

Every time Firefox opened

This started when...

Immediately after installing version 4.

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.43.5
  • Version 1.9.2.0
  • Office Plugin for Netscape Navigator
  • Mozilla ActiveX control and plugin module
  • np-mswmp
  • DivX Web Player version 1.4.3.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Shockwave Flash 10.2 r152
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • Delivery Network Acceleration by BitTorrent™
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.51204.0
  • Office Live Update v1.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • BlackBerry WebSL Browser Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

Application Basics
Name
Firefox
Version
4.0
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:2.0) Gecko/20100101 Firefox/4.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Google Toolbar for Firefox
7.1.20101113Wb1
true
{3112ca9c-de6d-4884-a869-9855de68056c}
Java Console
6.0.11
true
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
Java Console
6.0.13
true
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
Java Console
6.0.15
true
{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
Java Console
6.0.17
true
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
Java Console
6.0.18
true
{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
Java Console
6.0.20
true
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Java Console
6.0.21
true
{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Java Console
6.0.24
true
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Google Gears
0.5.36.0
false
{000a9d1c-beef-4f90-9363-039d445309b8}
Brief
1.5.3
true
brief@mozdev.org
Greasemonkey
0.9.1
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
FoxyTunes
4.3.0
true
{463F6CA5-EE3C-4be1-B7E6-7FEE11953374}
Personas
1.6.2
true
personas@christopher.beard
Lazarus: Form Recovery
2.1.1
true
lazarus@interclue.com
Element Hiding Helper for Adblock Plus
1.1.1
true
elemhidehelper@adblockplus.org
Adblock Plus
1.3.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/ig
browser.startup.homepage_override.buildID
20110318052756
browser.startup.homepage_override.mstone
rv:2.0
extensions.lastAppVersion
4.0
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
keyword.URL
http://www.google.com/search?sourceid=navclient&hl=en&q=
network.cookie.prefsMigrated
true
network.protocol-handler.expose.mailto
true
network.protocol-handler.external.mailto
false
places.database.lastMaintenance
1300952476
places.history.expiration.transient_current_max_pages
96312
places.last_vacuum
1290092564
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 965 Express Chipset Family
Vendor ID
8086
Device ID
2a02
Adapter RAM
Unknown
Adapter Drivers
igdumd32
Driver Version
7.14.10.1437
Driver Date
2-11-2008
Direct2D Enabled
false
DirectWrite Enabled
false (7.0.6002.18409, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
0/1

Question owner

Anybody? Please help.

buggerlugs 0 solutions 1 answers

Since this evening I have started having this problem too. If it continues I'll just go back to 3x or stop using ff altogether.

Tsu 0 solutions 1 answers

It's happening to me too, and it's affecting other programs I have running as well. I am not very happy with this.

Whirligig 0 solutions 1 answers

Helpful Reply

I've been having the same issue. I'm actually using IE (ugh, I know, chrome wasn't installed on this specific computer) right now, and I'm having a better time using that than Chrome. This system, I was trying to search something in the URL and it froze on me. It's been frozen for an hour (I was searching to find if people had the same issue, and was too lazy to kill it)... and it makes me sad. I'm also having issues on my desktop system. When I open up PuTTy to get to a sql server and try switching between firefox and that, the thing hangs up. I *always* have to kill firefox after that. I have a dual-core 3.1ghz AMD Phenom II X2 550 Black, 8gig ddr3, a raid 1 config with two 1.5tb hds, and a 9800gt video card in that system... ohh and a 500w powersupply and Windows Ultimate 64bit

Modified by Whirligig

dragonnanny 0 solutions 1 answers

Helpful Reply

I had a similar problem when using Facebook in particular. I could not write a message due to the page freezing on me, very frustrating. Earlier on today I disabled the AVG Safe Search plug in (add on maybe) in the add on page. And since then I have not experienced any problems on Facebook or on the internet using Firefox 4. I had a similar thing happen when the new AVG 2011 was installed and disabled Link Scanner in the program itself because it was making pages slow and freeze. This problem for me at present began once AVG was enabled on Firefox 4. It wasn't compatible with the earlier version of Firefox but since two days ago it was awful. Hope this helps someone...........it worked for me!!

fdm23z 0 solutions 2 answers

For me FF windows freeze in a way I cannot move the window around after switching tabs. Or the FF window moves sluggishly. No extensions/add-ons (only Skype but disabled). Sometimes can't move the window at all. I only have pages from msn.com and yahoo.com on the tabs. And various pages from FF support site. No other sites.

Almost unusable now.

Have to switch back to IE 9 now (which I don't want to!), until this window-freeze is resolved.

Modified by fdm23z

fdm23z 0 solutions 2 answers

Just found out for me I turned off 'Use hardware acceleration when possible' and it seems the 'freeze on moving FF window' is gone.

https://support.mozilla.com/en-US/questions/800272?s=freeze+firefox+4+window&as=s

Still sluggish at times when moving a FF window. At least it's bearable.


I have 9500GT that supports DX10.


IE 9 is working fine w/ hw acceleration turned on watching YouTube HD videos -- pretty smooth, no sluggishness when moving windows.

Used this to test IE 9/FF 4: http://ie.microsoft.com/testdrive/Performance/FishBowl/Default.html

Result:

IE 9: 60fps.

FF 4 (hw acceleration OFF): 4fps


Going to use IE 9 for YouTube videos for now.

    • Someone needs to fix this FF4 feature (hw acceleration ON causing FF4 freeze on window--can't move around...).


This is for my case.

Modified by fdm23z

qasimahsan93 0 solutions 1 answers

What happens with me is that Firefox ALWAYS stops working for a few seconds when I launch it, usually after two to three minutes of usage. It's not a big deal, just really annoying and it's made me switch back to Chrome. I'm running Windows Vista Business 32 bit with a 2.4 Ghz Core 2 Duo processor. It's not the computer honestly, because Chrome and Internet Explorer work perfectly.

mlrichman 0 solutions 1 answers

I had reached the point where Firefox was freezing as soon as it launched. Recently, I had been getting the message the Firefox couldn't install the update completely. I realized finally that Firefox 4 was trying to update to Firefox 4.01. Using IE I downloaded Firefox 4.01 directly. After I installed it the freezing stopped.

masterbip 0 solutions 1 answers

It's REALLY ANOYING!!!!

I got a brand new super dupper powerfull PC with a brand new super dupper Windows 7 64bits ... but it got the same problem with Firefox 4. The new version ROCKS ... BUT IT FREEZE to death my pc! So slow... i got Firefox 4 running for 5 minutes and then ... BAM! the music stop, the mouse movements gets so (really) slow ... and gives me no choice but press the reset button ... no error log, no crash log ... nothing ... just FREEZES! Now i came back to my old but awesome to Firefox 3.6 and everything works fine... By the way ... I got Firefox 4 working in my asus notebook with same SO and NO problem ... that's the Anoying Thing!!! I really NEED Firefox 4 on this machine!!! ... so sad ... PLEASE GIVE US A SOLUTION !!!

Modified by masterbip

pixelbug 0 solutions 1 answers

@masterbip Using every font size and style there is won't get you or the developers any further in solving your and our problem. It's just annoying.

For me, crashes mostly happen when I'm working with the typo3 or wordpress backend, especially in saving processes. Already tried reinstalling it, no changes whatsoever. I'm both on a Windows 7, 64bit and a Mac OS X machine. Same problems, only seems to me that FF on a Mac freezes less frequently.

Anyway, it would be great if you could fix the freezing problems. I'm with Mozilla and Firefox since the beginning and by now I really rely on it. And I don't even want to start using IE as a substitute.

Thanks!

Modified by pixelbug

jfirm 0 solutions 5 answers

I tried 4.0 and 4.01.....both froze up my computer 6 times today. I've gone back to 3.6.10 and everything is okay. I'm sorry, 'cause I liked 4.1. Please, Mozilla, fix this and let us know when you have done so! PLEASE!

danipisyka 0 solutions 10 answers

today firefox 4.1 just froze my pc 3 times -when this happen plugin-container.exe is stocked at 50% cpu usage- so none of the buttons working even my mouse cursor is gone... so all i can do is to press restart button....thios is really becoming annoying !!!!!!!!!!!!!!!!!!

Pomorel 0 solutions 1 answers

I'm having the same problem. My OS is XP SP3 and this complete freezes my computer aswell, thought It was some virus but I am so relieved it ins't.

For me the freeze isn't 100% permanent, there are like 1 seconds ever 15 seconds where I can actually move my cursor or do anything, nonetheless it sucks.

danipisyka 0 solutions 10 answers

yeah i have xp sp3 too and sometimes i can move for a short period the cursor but is useless ....what's strange is that the freezes are just random -for a whole week i had no problems then one day 3 freezes ,then after two days another freeze... anyway this is the Worst bug ever ever !

Modified by danipisyka

MadMakz 0 solutions 1 answers

also have this since 4.x and still present in latest 7.x betas. seems related to javascript and/or flash

dropping FF now, switching to chrome. Hope FF will fix it some day.

Modified by MadMakz