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Email links when clicked causes Firefox to open many multiple tabs, unable to close any of them, in other words, crashes. Anyone else having this problem?

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  • 38 have this problem
  • 1365 views
  • Last reply by cor-el

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I cannot click on any email links on any pages. It causes Firefox to open many, many multiple tabs, which I cannot close. My only recourse is to quit Firefox and relaunch. It happens most of the time, so that in order to click an email link I must open another browser altogether.

Chosen solution

Check the Mailto application in Firefox > Preferences > Applications

Make sure that it isn't set to the Firefox application.

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Chosen Solution

Check the Mailto application in Firefox > Preferences > Applications

Make sure that it isn't set to the Firefox application.

See also:

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However did that happen to get set like that? Whatever happened, that was the problem. Thanks so much.

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You are my new hero, it worked.

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Same problem here, but my mail application is set to "always ask", not to Firefox.

For the record, I have Windows 7.

Thoughts? Solutions?

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You can look at the network.protocol-handler.external.mailto prefs on the about:config page.
If network.protocol-handler.external.mailto prefs are user set (bold) then right-click and Reset them to the default value.
You can open about: pages via the location bar like you open a website.


Did you try to delete the file mimeTypes.rdf in the Firefox Profile Folder?

See "Reset Download Actions"