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I can't open a new tab anymore; what happened?


In the last few days, when I try to open a new tab, nothing happens!

Chosen solution

Try to disable or uninstall the Ask toolbar extension.

Read this answer in context 108

Additional System Details

This happened

Every time Firefox opened

This started when...

a few days ago

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • Heppkat Communicator
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r102
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • 4.0.51204.0
  • My Web Search Plugin Stub for 32-bit Windows
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Google Update
  • WildTangent Games App Presence Detector


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20101203 AskTbBLT/ Firefox/3.6.13

More Information

dynamite 60 solutions 382 answers

Chosen Solution

Try to disable or uninstall the Ask toolbar extension.

Question owner

Thanks so much, that worked! Lou

ghostghost 0 solutions 1 answers

it works, thank you.

dynamite 60 solutions 382 answers

You're welcome.
Please mark this question as Solved. Thanks !

Jessicaaaa0 0 solutions 1 answers

Is there any other way to get around it...I kinda need the toolbar ATM...but I NEEEEEEEEEED to be able to open new tabs too lol

20TweLve 0 solutions 4 answers

worked for me too. now i just gotta figure out how to get the pogo search from showin up errytime i open a new tab :s

botting 0 solutions 1 answers

I don't have Ask toolbar extension. Any other suggestions?

escoces 0 solutions 1 answers

That worked straight away, thanks! Don't these people even bother testing their extentions etc before putting it out there?

cjackson1972 0 solutions 1 answers

Helpful Reply

Go to Tools Add-ons in there, you may notice the ASK logo. If you have the Trillian ToolBar that could be causing it also. I just found out it is associated with ASK.

Modified by cjackson1972

manojharisree 0 solutions 1 answers

I too uninstalled the Ask toolbar and it helped. You must close all firefox windows before uninstalling. And I didn't need to go into firefox safe mode.

Manoj(Kerala, India)