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just upgraded to Firefox 4 Beta 11 and Sync no longer works

  • 3 replies
  • 46 have this problem
  • 2 views
  • Last reply by alershka

techjournalist
techjournalist
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tested on Windows XP SP3. After updating to Beta 11 Sync stopped working. Tried to reset account and now the Sync does nothing when I try and either Create a new account or Connect to existing account

tested on Windows XP SP3. After updating to Beta 11 Sync stopped working. Tried to reset account and now the Sync does nothing when I try and either Create a new account or Connect to existing account

All Replies (3)

arthur_w_chen
arthur_w_chen
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The sync cannot work with the FIPS device (security device). So want to use the sync, must disable FIPS: TOOLS-OPTIONS-SECURITY DEVICES-disable FIPS.

bdbaddog
bdbaddog
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What's FIPS? How might I change that setting?

alershka
alershka
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Security Devices is not listed in my options menu.

I took a look at my aboug:sync-log and I got the following after hitting the Sync Now button:

2011-02-24 07:45:07 Service.Main INFO In sync(). 2011-02-24 07:45:08 Net.Resource DEBUG GET success 200 https://phx-sync192.services.mozilla.com/1.0/myusername/info/collections 2011-02-24 07:45:08 Service.Main DEBUG Fetching global metadata record 2011-02-24 07:45:08 Service.Main DEBUG Weave Version: 1.6.1 Local Storage: 5 Remote Storage: 5 2011-02-24 07:45:08 Service.Main INFO Sync key is up-to-date: no need to upgrade. 2011-02-24 07:45:08 Service.Main DEBUG Fetching and verifying -- or generating -- symmetric keys. 2011-02-24 07:45:08 Service.Main INFO Testing info/collections: {"clients":1298550399.88,"crypto":1293049033.8,"forms":1298550401.1,"history":1298551339.59,"keys":1286624070.44,"meta":1293052478.31,"bookmarks":1297799896.73,"prefs":1297815750.78,"passwords":1293325794.74} 2011-02-24 07:45:08 CollectionKeys INFO Testing for updateNeeded. Last modified: 1293049033.8 2011-02-24 07:45:08 Engine.Clients INFO 0 outgoing items pre-reconciliation 2011-02-24 07:45:08 Engine.Clients INFO Records: 0 applied, 0 reconciled. 2011-02-24 07:45:08 Engine.Clients DEBUG Total (ms): sync 3, processIncoming 1, uploadOutgoing 0, syncStartup 2, syncFinish 0, getChangedIDs 0, syncCleanup 0 2011-02-24 07:45:08 Service.Main INFO Updating enabled engines: 4 clients. 2011-02-24 07:45:08 Service.Engines DEBUG Could not get engine: clients 2011-02-24 07:45:08 Service.Engines DEBUG Engines are: ["bookmarks","forms","history","passwords","prefs","tabs"] 2011-02-24 07:45:08 Engine.Bookmarks INFO 0 outgoing items pre-reconciliation 2011-02-24 07:45:09 Store.Bookmarks DEBUG Item DzIdRhskG_sr already removed 2011-02-24 07:45:09 Store.Bookmarks DEBUG Processing special node: menu 2011-02-24 07:45:09 Engine.Bookmarks DEBUG Total (ms): sync 976, processIncoming 974, syncStartup 2, createRecord 301, getChangedIDs 0, isEqual 301, reconcile 303, syncCleanup 0 2011-02-24 07:45:09 Service.Main DEBUG bookmarks failed: NS_ERROR_NOT_IMPLEMENTED JS Stack trace: Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < _processIncoming()@bookmarks.js:212 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < wrappedSync(null)@util.js:168 < batchedSync()@util.js:174 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync()@service.js:1529 < (3)@browser.js:5223 2011-02-24 07:45:09 Engine.Forms INFO 0 outgoing items pre-reconciliation 2011-02-24 07:45:09 Engine.Forms INFO Records: 0 applied, 0 reconciled. 2011-02-24 07:45:09 Engine.Forms DEBUG Total (ms): sync 3, processIncoming 1, uploadOutgoing 0, syncStartup 2, syncFinish 0, getChangedIDs 0, syncCleanup 0 2011-02-24 07:45:09 Engine.History INFO 4 outgoing items pre-reconciliation 2011-02-24 07:45:09 Engine.History INFO Records: 0 applied, 0 reconciled. 2011-02-24 07:45:10 Engine.History INFO Uploading all of 4 records 2011-02-24 07:45:10 Collection DEBUG POST Length: 2113 2011-02-24 07:45:10 Collection DEBUG POST success 200 https://phx-sync192.services.mozilla.com/1.0/myusername/storage/history 2011-02-24 07:45:10 Engine.History DEBUG Total (ms): sync 802, processIncoming 1, uploadOutgoing 244, syncStartup 2, syncFinish 0, getChangedIDs 0, createRecord 29, syncCleanup 0 2011-02-24 07:45:10 Engine.Passwords INFO 0 outgoing items pre-reconciliation 2011-02-24 07:45:10 Engine.Passwords INFO Records: 0 applied, 0 reconciled. 2011-02-24 07:45:10 Engine.Passwords DEBUG Total (ms): sync 3, processIncoming 2, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0 2011-02-24 07:45:10 Engine.Prefs INFO 0 outgoing items pre-reconciliation 2011-02-24 07:45:10 Engine.Prefs INFO Records: 0 applied, 0 reconciled. 2011-02-24 07:45:10 Engine.Prefs DEBUG Total (ms): sync 2, processIncoming 1, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0 2011-02-24 07:45:10 Service.Main CONFIG Starting backoff, next sync at:Thu Feb 24 2011 09:05:38 GMT-0500 (Eastern Standard Time) 2011-02-24 07:45:10 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available